Michael Young Email & Phone Number

• 29 years experience as Insurance and Claims Litigation Professional. Licensed All-Lines Adjuster; CPCU Candidate.• Self-motivated individual with exceptional leadership, organizational and management skills, encompassing key values of integrity, honesty, appreciation, teamwork, growth, and results-orientation with an eye toward continuous improvement. • Respected team leader with excellent interpersonal skills. Interact well with individuals from diverse cultures and all professional levels. Teach, train, mentor, motivate, and evaluate personnel to achieve the highest quality standards. • Technical proficiencies in policy interpretation and application, business analysis, and technical writing.• Lead special projects and provide strategic insight into insurance operations. Effectively manage and prioritize multiple responsibilities. Ensure adherence to policies and procedures to achieve objectives in quality, production, good faith practices, and cost. • Dale Carnegie graduate and teaching assistant with contagious enthusiasm, winning attitude, and excellent dispute resolution skills.Specialties: Human relations; Problem solving/complaint resolution; Effective communicating; writing (technical and creative). Specialized knowledge and skills from the insurance industry are easily applicable to other settings. Computer "power user" who learns new software applications easily.

Listed skills include Insurance, Claim, Claims Management, Property And Casualty Insurance, and 43 others.