Muhammad Taimoor Email & Phone Number

Islamabad, PK

Islamabad

• Develop and supervise marketing campaigns
• Based on customer interactions, patterns and analyses, tweak/change marketing campaigns in order to improve user experience, subscription uptake and revenue figures
• Ensure growth of services in terms of user engagement, subscription uptake and revenue
• Identify, classify and understand past, current and potential customers and their needs by reaching out to them
• Align clients and operators with goals and objectives of service
• Share analyses and recommendations with internal stakeholders and clients / operators to ensure profit growth

Islamabad

• Assisting and handling different types of Analysis Requirement that includes Content Analysis, Scenario Analysis, Trend Analysis etc.
• Handle daily and special requirement from Client end.
• Modification and development of reporting Templates and dashboards, especially helped in generation of templates for IT automation of reporting.
• Monitoring of runtime graphs on daily basis and reporting coordinating with IT for issues.
• Maintaining the raw data extracted for various reports and Analysis in a structured format (billion records).
• Generation of Service Reports for MNOs/Service Managers/other clients.

Pakistan

• Generation of Concept Papers.
• Generation of Product Papers.
• Providing Product Flows, back-end and front end process.
• Generate automate reporting process for graphical and numeric description of data
• Quality check for deployed services.
• Product changes for the increase of its live span.

Pakistan

• Supervision of Back-end operations Team.
• Coordinate with clients and Courier.
• Evaluation of Call Center Staff.
• Process Designing of Call Center Projects for Front-end and back-end operation.
• Generation of reports for internal and clientele sharing.