Cloud Support Manager
Current
Nov 2022 - Present
AeroLeads people directory · profile
Michael Herring Email & Phone Number
Cloud Support Manager
at
RapidScale
1 work email found
@credit-suisse.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Cloud Support Manager
Location
Willow Spring, North Carolina, United States
Company size
Who is Michael Herring? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michael Herring is listed as Cloud Support Manager at RapidScale, a company with 141 employees, based in Willow Spring, North Carolina, United States. AeroLeads shows a work email signal at credit-suisse.com and a matched LinkedIn profile for Michael Herring.
Michael Herring previously worked as Service Desk Manager, AVP at Credit Suisse and Contact Center Technology Manager at Credit Suisse. Michael Herring holds Associate'S Degree, Web Technologies from Wake Technical Community College.
Company email context
Email format at RapidScale
This section adds company-level context without repeating Michael Herring's masked contact details.
{first}.{last}@credit-suisse.com
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Herring. Compare company email patterns before reaching out.
Profile bio
About Michael Herring
My name is Michael, but I go by Mike. I am a Service Desk Manager who has a holistic approach to leadership and am passionate about trying to help shape fresh talent to be future leaders. My unique personality helps me get along with my direct reports, my peers and clients alike. I excel at managing teams and working under pressure. I have Associate degrees in Networking Technologies and Web Technologies, over 26 years of experience in the IT industry with 12+ years of management experience, including international teams.
Current workplace
Michael Herring's current company
Company context helps verify the profile and gives searchers a useful next step.
Rapidscale
9 roles · 30 years
Michael Herring work experience
A career timeline built from the work history available for this profile.
Service Desk Manager, Avp
Manage teams in the office and remotely, that are responsible for delivering quality support to our clients. Provide Real-time operational monitoring, KPI reporting, and SLA compliance. Mentoring individuals for their next career steps
Apr 2018 - Nov 2022
Contact Center Technology Manager
Managed an international teamLiaised with operations, engineers, and vendor about feature offeringsManaged stakeholder requests and expectations with weekly updatesImplemented operational configurationCreated test cases and tested in ETIT, Dev, and Prod EnvironmentsSuccessfully rolled application out, on time to productionDecommissioned previous Call.
Feb 2017 - Apr 2018
Expert Support Specialist
Providing regular service updates during my shiftEnsuring full operational handover to incoming management teamMaintain operational efficiency during my shift Work with leadership to maintain operational stabilityResponsible for management representation on operational escalations during my shift
May 2015 - Feb 2017
Senior Support Specialist
Phone SupportRemote Client SupportAvaya IP Phone systemExperience with Remedy Ticket TrackingActive DirectorySupported over 5000 application and add-ins including:Windows 7 and Vista, All Office 2010 Products, Citrix, Virtual Machine
Jul 2012 - May 2015
Superintendent
Pulte Homes
Management of the Construction ProcessManagement of SubcontractorsManagement of Multiple Building SitesStorm Water Training
2006 - 2008
~2 yrs
Director Of Service
Commlogix
Phone SupportTeaching/TrainingExperience in the following software:MS Access 97/2000, MSDE, MS SQL 97/2000, Oracle, PC Anywhere, RAdmin, VNC, Windows 95/98/ME, Windows XP, Windows Vista, Windows NT Workstation/Server, Windows 2000 Workstation/Server, Linux
2002 - 2005
~3 yrs
Software Analyst
Strategic Resource Solutions
Phone SupportPivotal Ticket Tracking SoftwareComputer Lab ManagementBeta TestingTeaching/Training
2000 - 2002
~2 yrs
Computer Technician
Premier Communications
Custom Built ComputersRepair / Upgrade ComputersBuilt Small Windows 95 NetworksExperience in Microsoft AccessPhone SupportSales of Computer and other Radio Shack InventoryService CallsSatellite Installations
1996 - 2000
~4 yrs
Team & coworkers
Colleagues at RapidScale
Other employees you can reach at rapidscale.net. View company contacts for 141 employees →
LA
Luigi Arroyo, Mba
Colleague at Rapidscale
Aliso Viejo, California, United States, United States
View →
AD
Abraham Dyck
Colleague at Rapidscale
Evans, West Virginia, United States, United States
View →
ES
Edward Sliman
Colleague at Rapidscale
Elkton, Florida, United States, United States
View →
MT
Miles Tanner
Colleague at Rapidscale
Greater Phoenix Area, United States
View →
NR
Nathan Roush
Colleague at Rapidscale
Clayton, North Carolina, United States, United States
View →
BG
Brett Gheen
Colleague at Rapidscale
Ashburn, Virginia, United States, United States
View →
RJ
Randolph Jansen
Colleague at Rapidscale
Washington, District Of Columbia, United States, United States
View →
MT
Matt Tiritilli
Colleague at Rapidscale
Raleigh, North Carolina, United States, United States
View →
JF
Joseph Flowers
Colleague at Rapidscale
Raleigh, North Carolina, United States, United States
View →
HH
Hicham Hadrach
Colleague at Rapidscale
Raleigh-Durham-Chapel Hill Area, United States
View →
Luigi Arroyo, Mba
Colleague at Rapidscale
Aliso Viejo, California, United States, United States
View →
AD
Abraham Dyck
Colleague at Rapidscale
Evans, West Virginia, United States, United States
View →
ES
Edward Sliman
Colleague at Rapidscale
Elkton, Florida, United States, United States
View →
MT
Miles Tanner
Colleague at Rapidscale
Greater Phoenix Area, United States
View →
NR
Nathan Roush
Colleague at Rapidscale
Clayton, North Carolina, United States, United States
View →
BG
Brett Gheen
Colleague at Rapidscale
Ashburn, Virginia, United States, United States
View →
RJ
Randolph Jansen
Colleague at Rapidscale
Washington, District Of Columbia, United States, United States
View →
MT
Matt Tiritilli
Colleague at Rapidscale
Raleigh, North Carolina, United States, United States
View →
JF
Joseph Flowers
Colleague at Rapidscale
Raleigh, North Carolina, United States, United States
View →
HH
Hicham Hadrach
Colleague at Rapidscale
Raleigh-Durham-Chapel Hill Area, United States
View →
2 education records
Michael Herring education
Associate'S Degree, Web Technologies
Associate'S Degree, Networking Technologies
FAQ
Frequently asked questions about Michael Herring
Quick answers generated from the profile data available on this page.
What company does Michael Herring work for?
Michael Herring works for RapidScale.
What is Michael Herring's role at RapidScale?
Michael Herring is listed as Cloud Support Manager at RapidScale.
What is Michael Herring's email address?
AeroLeads has found 1 work email signal at @credit-suisse.com for Michael Herring at RapidScale.
Where is Michael Herring based?
Michael Herring is based in Willow Spring, North Carolina, United States while working with RapidScale.
What companies has Michael Herring worked for?
Michael Herring has worked for Rapidscale, Credit Suisse, Pulte Homes, Commlogix, and Strategic Resource Solutions.
Who are Michael Herring's colleagues at RapidScale?
Michael Herring's colleagues at RapidScale include Luigi Arroyo, Mba, Abraham Dyck, Edward Sliman, Miles Tanner, and Nathan Roush.
How can I contact Michael Herring?
You can use AeroLeads to view verified contact signals for Michael Herring at RapidScale, including work email, phone, and LinkedIn data when available.
What schools did Michael Herring attend?
Michael Herring holds Associate'S Degree, Web Technologies from Wake Technical Community College.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Michael Herring you were looking for.
View similar profiles
