Michelle Thompson Email & Phone Number

Leawood, Ks

• Created audit process to be in compliance with the Model Audit Rule (MAR) as adopted by the National Association of Insurance Commissioners• Performed routine audits of commission related data to ensure quality and control objectives were met• Lead the audit review process to identify and resolve potential audit risk items through analysis and research• Provided detailed documentation of findings and made recommendations for enhancements/changes to reduce gaps identified in systems/processes• Point of contact for MAR reviews and provided coordination of projects related to the creation of procedures and work tools

Little Rock, Arkansas Area

• Lead accounting staff of thirteen to achieve accurate and timely financial statements and daily reports to executive management• Created dynamic work environment to streamline workflow and production of department in the areas of accounts payable, accounts receivable, cash management, and purchasing for the firm and its subsidiaries; reducing costs by 15%• Investigates irregularities in the financial statements and produced final statements each month for Wilson & Associates and subsidiaries before being approved by partners• Greatly reduced firm debts by managing cash flow and movement of funds throughout the firm• Contributed to reduction of aged receivables by 40% by creating collections processes and procedures for the firm• Worked with outside accounting firm on annual audits by providing information and answering questions• Accomplished HR objectives by selecting, training, coaching, counseling and disciplining employees; communicates job expectations, planning, recommending compensation and adhering to policies and procedures

Little Rock, Arkansas Area

• Created internal audit program that was approved by federal and state regulators; reducing annual audit expenses by 90%. Performed all internal audit duties, examining all areas of the bank• Responsible for managing liquidity within the bank and tracking changes in the securities portfolio• Prepared monthly asset, liability and capital account entries and reconciliations by compiling and analyzing account information; ensured accuracy by reconciling and assessing documents• Complete analysis of monthly financials• Presented financial statements to the Board of Directors each month; explaining any variances with budgeted figures• Prepared quarterly Call Reports and Consent Order answers to FDIC• Maintained documentation on all processes and procedures as required by federal and state regulators

Created and implemented several new policies and procedures for a growing behavioral healthcare company to improve financial processes and internal controls. Train staff on new policies and procedures. Perform audits of satellite facilities to ensure compliance with U.S. GAAP and SOX. Conduct monthly financial analysis, financial audits, general ledger processing and reconciliations, weekly A/R and A/P evaluation/entry, and payroll processing for 350+ employees in accordance with GAAP standards. Assists in annual budget preparations and monitors compliance with budget policy. Prepare annual salary and expense budget for facility including executive management. Project company expenses on a month to month basis to ensure costs are within budget. Prepare and analyze daily/weekly/monthly reports. Constantly look for ways to strengthen overall financial performance. Serve as facility purchasing coordinator to purchase all supplies and services for 30+ departments in facility, creating and implementing purchasing procedure and purchase order management. Key results:• Completed comprehensive valuation analysis and review of reports, ensuring accuracy of each document.• Reviewed documents on a continual basis to ensure accuracy and compliance with corporate policy and regulations.• Built a finely tuned payroll process and employee management system, streamlining the procedure and reducing the amount of time it takes to complete the process by half.• Performed a progression of responsibilities, gaining valuable knowledge of the accounting processes.• Initiated an audit routine to ensure compliance with company policies are being followed by each department.

Acted as interim branch manager for several months during merger with AmSouth Bank, supervising 5 employees and leading the way while learning new systems. Responsible for daily G/L processing, overdraft report, and overall branch operations. Key results: * Improved daily processes through additional training and conducting surprise audits as a learning tool. * Executed surprise audits each month in accordance with bank policy as well as audits on branch procedures to ensure compliance with federal regulations.

* Performed all aspects of bookkeeping including accounts receivable, accounts payable, payroll, and invoicing* Basic office duties such as answering phones, setting up appointments for owner and typing* Updated files on a daily basis* Assisted in real estate transactions i.e. making necessary appointments, gathering required paperwork for closings, etc

Contributed to branch product sales and service, loan application processes, and generalteller transactions. Continually was left in charge while branch manager was away toensure policies and procedures were followed. Key results: * Assisted in daily branch operational duties including preparing reports tocorporate office and end of day tasks. * Collaborated with other associates in creating sales promotions on bankproducts on a monthly basis.

Promoted to Member Services Representative to develop position and increase customerbase. Assisted operations and lending supervisors with customer inquiries, as well asteller audits and teller transactions. Key results: * Processed overdraft report on a daily basis for the Anchorage branch tominimize the credit union*s losses; returning checks when required. * Addressed customer concerns regarding accounts; advising on financial conditionand possible methods to improve personal finances.

Created accounting processes for the league corporate office by establishing record keeping practices and setting up books in Peachtree software. Conducted all aspects of accounting, including payroll, accounts payable, accounts receivable, invoicing, etc.Key results:* Prepared salary cap reports for each individual team on a monthly basis; limiting the amount the team could spend in salaries for their players.* Assisted in laying ground for new IBA sponsors by marketing brand; collecting funds to assist in the different continuing operations of the league.

Acquired a tremendous amount of knowledge regarding banking regulations, policies, and procedures, as well as bank services to include credit and collections. Key results: * Assisted the Customer Assistance Department by calling customers in collection efforts for late payments on the company*s Gold Option and Gateway loans. * Provided customer service to new and existing customers

Graduate, Economic Crime & Fraud Management

B.A., Accounting