• Charted new department growth to 4 member group within 4 years by setting strong business direction and developing staff to lead initiatives for Process Improvement• Developed multidimensional communication strategy that delivered ~112,000 internal and external impressions for 47 Lessons Learned since 2020 • Engaged DPU, PURA, Gas president, directors, managers, and legal stakeholders to address concerns on high risk incidents such as Springfield Overpressure• Secured leadership commitment on process safety vision through organizing “Directors’ Focus” – monthly video shorts from each of the 14 gas directors • Represented Eversource on AGA Operational Risk Data Committee• Spearhead development of research lab: Akley GLAD (Gas Lab for Analysis & Dev.)

• Assembled teams across the business to analyze incidents leveraging expertise• Revamped Gas Hazard ID Program increasing submissions: 13 (2018) to 200 (2021)• Managed license, budget, contractors for TapRooT program that has trained ~300• Engaged represented workforce to successfully deliver pipeline safety messaging through Safety Engagement Teams, Incident Analysis & Audits

• Nominated to full-time engineering role to draft engineering documents and policy• Documented & addressed observations not in compliance with company procedures through exceptional relationships with contractors and Eversource management • Planned and executed transition of audit database from F2B into SIMS

• Coordinated approvals of projects from transmission and distribution operators to ensure safe operation of gas, LNG, CNG, and hazardous liquid pipelines• Lead failure investigations of significant incidents & mandated mitigation plans• Evaluated regulatory rate case filings to ensure cost recovery mechanisms were justified and geared towards protecting public safety• Directed National Grid, ConEd, Enbridge, and Williams to enhance reliability through comprehensive analysis of policies, programs, procedures, costs & field activities • Evaluate and analyze construction and gas engineering documents for compliance issues on proposed transmission and distribution pipeline projects

• Lead development of “Key to the City” with partnership of Mayor’s Office, Consulate of Mexico, and Citi Bank – Procured $100,000 in public and private funds in 2014• Organized and empowered 20 multi-ethnic partner organizations through an “Education Collaborative” – campaign vehicle bringing 200 member organizations and varied priorities together for collective education advocacyo Campaign resulted in $13M additional for immigrant students by NYC DOE• Liaison between funders, government officials, and community leaders to lobby support for non- profits across NY State and NY City• Presented at National Conference on breaking barriers to education

• Oversaw expansion of client base to Germany, Hawaii, and Puerto Rico • Procured product solutions for US markets on behalf of small & medium businesses

Worked with Security Council delegations to draft language for A/RES/67/99Lobbied & passed Resolution SS/RES/2086 on UN Peacekeeping Operations