Mubeena Syed Email & Phone Number

Mubeena is a Career Management professional within Right Management since August of 2009 and has held the roles of Senior Engagement Specialist, Training, Supervisor and most recently Client Outplacement Manager. Before joining Right Management she was also a Training and Development professional with over 10 years of experience focused on the Call Centre industry in the GTA. Through her career Mubeena also had unique opportunities to travel to India and Pakistan to collaborate in the ramp-up and operation of offshore call centres to gain global exposure and diversity in her experience. She has primarily provided training on topics such as customer service, effective communication, sales, technical support, cultural sensitivity and various CRMs. Embedded in her values is always being a compassionate and committed individual. She is best known for her focus on customer satisfaction and relationship-building whether dealing with external or internal clientsSpecialties: Coaching & MentoringCareer Management ServicesExecutive-Level EngagementRecruitment & SelectionCustomer ServiceTechnical SupportCall CentresEffective CommunicationCareer DevelopmentJob Search StrategyResume DevelopmentPerformance ConsultingNeeds Assessment Policy and process developmentFacilitationStrategic and Tactical Training Program Development

Listed skills include Training, Coaching, Management, Career Development, and 21 others.