Mudassir Ali Email & Phone Number

Lahore, Pk

Lahore, Punjab, Pakistan

• Installation SAP A1 and backup DR servers, Maintain Domain Controller, Proxy server, File Server, Router, Switches. And Firewall• Maintains computing environment by identifying network requirements; installing upgrades; monitoring network performance.• Diagnose hardware and software problems, and replace defective components.• Perform data backups and disaster recovery operations.• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.• Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.• Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.• Train people in computer system use.• Work as part of a team with excellent communication skills+ Makes a professional impression on customers and team members through positive, courteous, and friendly attitude (Influences Others)• Handling Network of 1000+ Nodes..• Install secure and scalable network devices.• Document all network set-ups.• Administering the whole IT infrastructure• Responsible for communication protocols, configuration, integration & security.• Investigating, diagnosing and resolve all network problems.• Maintaining prepackaged software applications on the LAN• Upgrading and repairing faults on systems, networks & peripheral equipment.

Lahore, Pakistan

• Broad Band Service Desk Support Center (NOC) • Remotely access the switches and troubleshooting (Telnet)• Email support, live call support, and also CRM support.• Trouble ticket using BNCC and AAA and Support Portal• Managing the HSI VLANs, Monitoring of BRAS(s)• Worked on Layer 2 PTCL Network (Huawei, ZTE and Alcatel)• Worked with Huawei, ZTE and Alcatel on Trouble Tickets.• Handled Trouble Tickets with the help of Oracle CRM.• Worked with National NOC for Network Monitoring and Support.• Work on LMT Huawei Soft switch & ZTE DSLAM/MSAG and Huawei DSLAM/MSAN Switches NGN ZTE Switches, ZTE Net Numen U31 Client NMS, ZTE ZXSS10 Management System

Lahore, Pakistan

1. Design, implement, install, configure and troubleshooting Microsoft windows server 2012.2. Successfully managed 6 Servers, upgraded from Windows Server 2003 to Server 2012.3. Managed large network of 300+ nodes.4. Administering Windows Server networks, domains, roles and services.5. Troubleshooting and maintenance Active directory, DNS and DHCP.6. Proactively identified and decommissioned unused hardware resources re­ducing operational costs by 15%.7. user issues resolve remotely oor through VNC.8. Assigned user accounts and granted permissions to shared resources. Assured senior management of data protection by demonstrating permission settings.9. Installed Wingate in window server for smooth internet connectivity.10. Managed network operations. Installed and maintained all related equipment.11. Network administration for Server 2012 Machine, monitoring utilization, throughput, goodput, latency, and availability. Improved network perfor­mance by 50% by resolving weaknesses.12. Managed Cisco Switches and Routers for network operations, utilizing net­work monitoring tools to optimize network efficiency.13. Restructured, reinstalled network and cabling schemes all over company premises.14. Monitored daily backups, antivirus status, shared storage space and network activity, adjusting network equipment and settings as needed.15. Re-arranged and assigned IP Addresses during office hours with 0% down­time.16. Deployed Access Points all over company premises.17. Bandwidth allocation, Security checks and prevention of illegal activities on Switches and systems.18. Actively monitored and remediate virus activity and endpoint security client deployment.19. Ensured network security through appropriate controls, policies, and deployment of systems, perform regular audits

Master'S Degree, Information Technology

Associate Of Arts And Sciences - Aas, Computer Science, 2Nd Divission

Fsc, Pre-Engineering, 1St Divission

Matric, Science, 1St Divission