Muddassir Shafique Email & Phone Number

Islāmābād, Pakistan

Pakistan

Islāmābād, Pakistan

Federal Capial &AJK, Pakistan & Doha, Qatar

• Achievements
• Registered the company as vendor of ICT Consultancy for PIA, HEC, PTML, NRTC, Utility Stores, SAPS (Shaheen Airport Services), Konsulttek.
• Registered the organization as Business Development Service Providers (BDSPs) of USAID SMEA Project (Chemonics) and Fellow Member of DICE supported by British Council. We registered 20+ SMEs on USAID platform and.
• Developed processes to ensure all systems and services of Group are documented properly.
• Developed business plans and strategies to expand the operations of the company to increase its nationwide / International presence.
• Deploying and Upgrading GPON network with collaboration of NTRC on Huawei platform.Responsibilities

Islamabad

• Responsible to develop new strategies for the betterment of PIA operation related to advance technologies.
• Working closely with Top Management to identify challenges, suggest & implement innovative solutions by Reducing Costs, Reshaping Operational Performance and Aligning IT with Business Goals.
• Currently working on PIA website up-gradation, Airline Management system, etc
• Direct interaction with international and national vendors.
• Submitted a report and process to Higher Management for Implementation of Information Security within PIA infrastructure. Assistant Manager – IT Planning and Networks (Karachi)
• Member of PIA Core Network and IT – Planning teams.

Islamabad

• Responsible to enter CMPAK- ZONG in Data Market and make it able to open new ventures in terms of Data services.
• Responsible to enhance and ensure the capability of CMPAK services on GSM based Network by provisioning of pure Data Service solution to large corporations and high profile clients including government and MNC’s across.
• Major products are VPBX, Extension of MPLS Layer 2 and layer 3 services at established GSM network across the country, Bulk Internet Bandwidth for corporate customers.
• Senior Member and Decision maker of strategy and advisory committee for evaluation and finalization of proposed Data Products designed for Corporate Clients.
• Handling teams of both Corporate Sales and Pre-Sales termed as Enterprise sales Services.
• Vendor management for extension of access layer till client end using OFC and Microwave services.

Islamabad

• Take full ownership for assigned group of corporate customers of North Region in terms of solution designing and Implementation.
• Establish bond with the customer through friendly, respectful and professional interaction.
• Heading team of 6 to 7 personals.
• Gain maximum customer knowledge through engaging dialogue. (i.e. Segment, network & type and number of products & services).
• Closely work with the support groups to fulfill customer requirement in time.
• To ensure full customer satisfaction within the rules and regulations of PTCL. Infra-structure and Planning Department

Islamabad, Pakistan

• Maintained professionalism, punctuality, discipline, and ownership of all company property.
• Assist seniors and help siblings in functions including technical designing and operations of implemented PON and active networks.
• Designed technical solutions for interconnectivity of multiple customers across Pakistan in terms of smart building and city connectivity’s.
• All Access Network related level III complaints to be taken up with vendor for troubleshooting and R&D purposes
• Configuration and troubleshooting of GPON (5504) using
• Configuration and troubleshooting of ONUs of GPON using CLI and NView.Infra-structure and Planning Department

Islamabad, Paksitan

• Planning and Designing Section
• Fiber Network Planning based on BPON and GPON standards.
• Designed splice plans, patching plans and maintaining fiber information, Dark Fiber records and modifying plans for network expansions
• Testing of complete Fiber network using Acterna OTDR and rectifying any issues in the OSP.
• Conducted OSP survey to keep record of all OSP units (route, Pits, Cabinets etc.) in the Arc GIS software including updating and modification of OSP AutoCAD drawings.Deployment and Installation Section
• Managed installations teams consisting 6 persons each of F-5, F-6, F-7 and E-7 sectors of Triple play services at Islamabad by dealing with approx 2500 customers within my domain.

Islamabad, Pakistan

• Closely monitor applications including Internet billing application, PMSI, Call charger and Lock Link Interface and all servers running in IT office and IT support office.
• Performed first to last level problem determination, troubleshooting and resolution. Areas include software, network, telecommunications, Ving Cards system, Hotel internal radio (Motorola) system, CCTV, Baggage X-Ray.
• Performed daily backup’s specially daily dump of OPMS and ensure that they are stored in relevant secure storage and delivered as desired.
• Maintained and designed hardware and network configuration charts and Maps. Trainings
• Attended in-house training (2 days) of Network and System handling.
• Attended 15 days training of “Opera and Micro-systems” as hotel management application. PROJECTSound Diffusion

Islamabad, Pakistan

•  Eni Pakistan Limited (Resident Engineer” IT support)
• Worked at Islamabad and monitored network including systems, server machines, ISDN and Mobile communication device, video conferencing unit and daily IT related queries including Eni Staff House.
• Technical Support for “APSM General Meeting” at Marriot Islamabad. Deployed Network & configured Exchange server on SBS as IOP team member at PNAC Isl. Visited Uni-Lever Tea Research Center Shinkiari for system.

Karachi, Pakistan

• Worked as Trainer for basic, Intermediate and Advanced Courses related to Computer and IT field for beginner and Professionals.
• Designed short Computer courses for Engineers, Doctors and students.
• Worked as a Lab Assistant in “Computers for Professionals” at Petroman Continuing Education Program center.
• Worked as a Lab Assistant and representative of Petroman Head Office for “Computer for Engineers” held at NED University Karachi

Msc(It), Information Technology

Activities and Societies: • Attended Student Convention Conference 2006 convention center Islamabad • Attend seminar on IT forum at.

Bachelor Of Computer Sciences, Computer Science, A

Activities and Societies: Pakistan Developers Conference 2002BCS (Networks)