Field Support Supervisor
CurrentResponsible for managing the day-to-day assigned duties of preventative maintenance and work orders, as well as visiting work sites to verify all work is completed in a timely and accurate manner.Managing staff and operations of a technical area to include scheduling time, managing performance, supply and logistics, identifying training needs of technicians.Managing groups of employees within the business through training, mentoring, skills assessment and appraisalsSearching for new leads maximizing client potential in designated regions.Developing long-term relationships with customers through managing and interpreting their requirements.Working in the customer satisfaction in term of technical needs, quality, and Service delivery.Expert with excellent leadership skills. Calculating customer quotations and administering accounts.Providing technical assistance and product education, and supporting during and after-sales.Meeting regular targets and coordinating sales projects.Supporting marketing team activities by attending trade shows, conferences and other marketing events.Learning new technologies, updating on products and works towards goal.Routine supplier business review, evaluating supplier performance & Compliance.