Head- It Infrastructure
• Transform the Dialog IT function from an outfit that showed room for improvement into a first-class internal service provider in par with best in industry (by re-organizing, staff development, strategic out sourcing and right sizing.)• Key player in the integration Suntel (Pvt) Ltd IT stack with Dialog IT. (Dialog acquired Suntel, a fixed line operator, in 2012)• Innovative procurements: For the first time in Sri Lanka Renting of end user computing equipment (as opposed to capex) HP server infrastructure support from IBM • Leading the turn key “Internet Data Centre” project with an investment of over 1 million USD.Scope•IT strategy, governance and information security framework design•Advice senior management on strategic projects and technology modernisations.•Key contributor in planning and process design foro CRM/Provisioning systemso IN/ Charging, Mediation and Billing systemso Electronic reload and voucher management systemso Distribution management systemso Loyalty and camping management systemso ERP and enterprise systemso BI and Data warehouse•Management of DCs consisting of more than 750 servers including IBM P series, Sun, HP, SAN and mutiple storage systems. Manage DBA & Unix teams•Overlooking a 7,000 port IP network spanning more than 150 locations including IP security•Capacity planning, BCP, Service management.•Overlooking the operations of Oracle, SAP(ERP), Microsoft, Critix, Symantec, BMC and other leading corporate products.•IT end user computing support for 3000 staff spanning several locations•Leading a team of 50 people•Successful management of mergers including the IT integrations of Suntel systems after the takeover•Infra management of one of the largest call centers in Sri Lanka•License management and compliance