Benjamin Mueller

Benjamin Mueller Email and Phone Number

Strategic Client Success Manager @ Forj
Benjamin Mueller's Location
Omaha, Nebraska, United States, United States
Benjamin Mueller's Contact Details

Benjamin Mueller personal email

n/a
About Benjamin Mueller

Customer Success professional who is tirelessly committed to developing relationships that promote product satisfaction, retention, and loyalty by exercising empathy and leveraging the voice of the customer.

Benjamin Mueller's Current Company Details
Forj

Forj

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Strategic Client Success Manager
Benjamin Mueller Work Experience Details
  • Forj
    Strategic Client Success Manager
    Forj Oct 2023 - Present
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  • Modern Hire - A Hirevue Company
    Customer Success Director
    Modern Hire - A Hirevue Company Jul 2023 - Sep 2023
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  • Modern Hire
    Strategic Client Success Manager
    Modern Hire Nov 2022 - Jul 2023
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  • Modern Hire
    Client Success Manager
    Modern Hire Nov 2021 - Nov 2022
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  • Quantum Workplace
    Customer Success Manager
    Quantum Workplace Apr 2019 - Nov 2021
    Omaha, Ne
    - Managed and developed over $1.5 million in annual recurring revenue by implementing a metric-based model to scale (a) customer onboarding, (b) software adoption, and (c) account growth- Supported the scalability of customer adoption of Quantum’s proprietary technology by integrating strategic workflows that educate customers on functionality and best practices for software usage - achieving over 80% of assigned accounts leveraging two or more product features- Utilized systems - Asana, Slack, ChurnZero, HubSpot, and Lessonly to positively influence and measure customer health- Developed and executed a customer-centric approach to clients’ adoption of Quantum’s software, respecting the customer’s voice and understanding change management processes necessary to increase software usage
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  • Dominican University
    Senior Graduate Marketing And Recruiting Coordinator
    Dominican University Apr 2017 - Mar 2019
    River Forest, Il
    - Led and developed CRM implementation and usage of Salesforce including comprehensive evaluation of operations processes- Developed and executed training protocols and professional development modules for newly-hired Admission Counselors- Continued responsibilities as a Graduate Marketing and Recruiting Coordinator
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  • Dominican University
    Graduate Marketing & Recruiting Coordinator
    Dominican University Jun 2014 - Mar 2019
    River Forest, Il
    - Led recruiting and retention efforts, responsible for full candidate lifecycle from first inquiry to interviewing, program advising and graduate student on-boarding- Cultivated prospective student relationships with state-wide school districts to increase programmatic enrollment- Drove recruitment through e-marketing campaigns and in-person presentations - Developed creative marketing content for website, brochures and e-newsletters
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  • Jumpstart
    Jumpstart Site Manager At Dominican University
    Jumpstart Mar 2013 - Jun 2014
    Chicago, Il
    - Managed daily operations of the Dominican Jumpstart program to drive student achievement metrics and volunteer retention- Executed strategic recruiting processes that increased student involvement by 525% year-over-year- Increased community partnerships by nearly 300% for the early preschool education program- Supervised undergraduate students in tutoring and mentorship programming for Jumpstart participants
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  • Jumpstart
    Associate Site Manager
    Jumpstart Dec 2011 - Mar 2013
    Atlanta, Ga
    - Facilitated Jumpstart’s training series for college students- Provided coaching and feedback to college students based on classroom observations- Cultivated high quality relationships with preschool program partner and campus officials
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  • Holy Rosary Catholic School
    Middle School Language Arts Teacher
    Holy Rosary Catholic School Aug 2009 - Jun 2011
    Jacksonville, Fl
    - Planned, developed, and executed lesson plans for over 80 middle school students in Language Arts- Modified lessons for students with Individualized Educator Programs

Benjamin Mueller Skills

Public Speaking Staff Development Curriculum Design Leadership Community Outreach Teaching Research Tutoring Classroom Program Development Event Planning Elementary Education Training Early Childhood Education Grants Coaching Literacy Recruiting Fundraising Curriculum Development Childcare Microsoft Office Nonprofit Organizations Social Media Higher Education Customer Service Management Writing Microsoft Excel Microsoft Word Microsoft Powerpoint

Benjamin Mueller Education Details

Frequently Asked Questions about Benjamin Mueller

What company does Benjamin Mueller work for?

Benjamin Mueller works for Forj

What is Benjamin Mueller's role at the current company?

Benjamin Mueller's current role is Strategic Client Success Manager.

What is Benjamin Mueller's email address?

Benjamin Mueller's email address is be****@****ire.com

What schools did Benjamin Mueller attend?

Benjamin Mueller attended Dominican University, University Of Notre Dame, University Of Michigan.

What skills is Benjamin Mueller known for?

Benjamin Mueller has skills like Public Speaking, Staff Development, Curriculum Design, Leadership, Community Outreach, Teaching, Research, Tutoring, Classroom, Program Development, Event Planning, Elementary Education.

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