Information Technolgy, Software Quality Assurance and Software Engineering DisciplinesGlobal Software QualitySuccessfully created and deployed Global Software Engineering Standards, Processes, Methods and Tools used globally within the Development and Engineering Organizations of the B&L Medical Device Software Business that provides Commercial Surgical Equipment and Products. The goal of the project was to partner with the Engineering and R&D Organizations to create and deploy a single, global Integrated Development Environment that would ensure both the creation of High Quality, High Availability, Hazard Free Medical Device Software and compliance to all Domestic and International Regulatory Standards. Resulted in reduced costs and schedules, increased productivity, increased Validation and Verification coverage and minimal impact to Regulatory approval time.Global Software Systems ComplianceWorked with the Global Supply Chain, R&D and Commercial Information Technology Organizations as it pertained to the design and deployment of Global Enterprise Production and Management Systems. Helped ensure that said systems met all Business, Quality and Regulatory requirements.

Information Technolgy, Software Quality Assurance and Software Engineering DisciplinesSoftware Quality Assurance/Six Sigma Black Belt Project ManagerSuccessfully managed the four test teams responsible for developing and executing the comprehensive testing of all Network Interfaces, Interpreters and Printer Drivers residing on Office Imaging/Business Imaging Commercial products, as well the task of ensuring the customer compatibility of these products. Project tasks included such processes as Test Plan Development, Quality Defect Metric Tracking, Software Requirement Verification, and formal peer review processes for all aspects of testing.Successfully managed a process improvement project aimed at improving the efficiency and effectiveness of the software testing being performed on all Office Imaging Products under development, as well as aligning these processes with the Capability Maturity Model initiative that was underway. This project was accomplished through the construction and implementation of defined measurable software test processes, a controlled software test environment and the implementation of a suite of Automated Software Testing Tools.Project Manager; Customer Simulation Workflow ComplianceWorked with the Sales Organization to define and document the Business Workflows of several Kodak Customers. Said workflows were used to create Test Plans. The Test Plans were then executed to ensure that all new Products could support existing Customer Workflows. Partnered and travelled with several Sales Representatives to multiple customer sites to obtain said workflows.

Led four test teams responsible for developing and executing comprehensive testing of all network interfaces, interpreters, and printer drivers residing on office imaging/business imaging commercial products. Specialized in the areas of test plan development, quality defect metric tracking, software requirement verification, and formal peer review processes. Headed projects aimed at customer simulation workflow compliance.

Crafted initiatives and processes to improve product quality as well as accelerate go-to-market timelines and reduce expenses. Provided support to the sales, marketing, and customer service teams. Demonstrated product features at tradeshows.

Managed/maintained existing client relationships and identified new opportunities to increase the customer base. Negotiated contract extensions and service level agreements. Provided sales and technical support. Designed and implemented IT and digital voice/data systems for over 20 small firms.

Supported several local area networks, file servers, and data centers used in the design and development of high-speed, high-volume digital printers and copiers. Designed a network interface that is still in use today.