Michael Münzinger (Pmp) Email & Phone Number

Michael has a reputation for building strong relationships with clients, alliance partners and colleagues at all levels. Creates and leads by example in trust, honesty and open and direct communication. He works closely with clients to translate business needs into technology and business solutions. He has a very broad knowledge of the IT service sector and had exposure to many topics, especially in the IT service delivery area. His experiences cover process consulting, organizational change management, IT strategy &innovation, sourcing & vendor relationships. He is currently focusing on IT transformations and IT governance. A confident communicator with the ability to communicate in-depth technical subject matters at the appropriate level for the audience. Consistently demonstrates his ability to efficiently manage cultural differences in multi-national and cross-disciplinary teams, forming teams focused on overcoming issues, rather than identifying problems.Michael is principal consultant and has proven experience with the implementation of SAP focussed Organizations (SAP Customer COE).In the past, he has worked in large scale infrastructure and application outsourcing solution teams and as project manager with the skills required to lead projects in IT service management and outsourcing. As a Senior Consultant for EDS, he led a team of 15 consultants and architects to deploy IT service management for a new outsourcing engagement.He is experienced on relevant industry standard frameworks such as Control Objectives for Information and Related Technology (COBIT), IT Infrastructure Library (ITIL), Project Management Professional (PMP), IT Architecture (TOGAF) and Projects in Controlled Environments (PRINCE2).Speaking native German, fluent English, French and Dutch, Michael has significant cross cultural savvy from work with best shore resource models and international teams.Specialties: Design and Build Service Management Processes & SolutionsDegree in Business Related Computer Science (FH)Project Management Professional (PMI 2006, Refreshed 2022)PRINCE2 Foundation (TÜV 2009)ITIL Service Manager (EXIN 2003)ITIL Expert (TÜV 2009)Microsoft License Professional (MLP 2009)Cobit Practitioner (ISACA 2009)Verhandeln nach dem Harvard Konzept (Malik 2010)Aris Business Architekt (IDS Scheer 2010)SAP Enterprise Architect based on TOGAF 9 (SAP 2013)Design Thinking & Business Model Generation (2013)SAP BTM² Project Management Methodology (2016)Leading SAFe (Scaled Agile Framework – 2022)SAP BTM3 Project Management Methodology (2023)

Listed skills include Itil, It Strategy, It Service Management, Organizational Design, and 45 others.