Mugdha Kolhe Email & Phone Number

Minnetonka, Minnesota, United States

- Serve as the expert for all matters related to Salesforce and make discretionary decisions on day-to-day operations related to Salesforce CRM and its integration with other sales technology tools.- Specialist in translating business requirements into technical specifications, ensuring optimal system design and configuration. - Partner with stakeholders to define system requirements and enable users to get the most out of CRM technology and solve key business problems.- Strategize implementation and configuration of various tech tools and maintenance with technology partners for all tools in the revenue technology stack.- Monitor incident-related issues and work closely with vendor support teams to address and resolve tool-related issues within a reasonable timeline.- Collaborate with cross-functional teams to integrate DocuSign into existing legal systems and improve document management and increase team productivity.- Oversee end-to-end implementation of complex workflows related to contract life cycles through customizing agreements, automating tasks, and removing blockers to work more efficiently- Mentor junior analysts and interns to effectively implement and adhere to data governance principles and practices in a timely manner.

Greater London, England, United Kingdom

- Ensure security standards as a trusted advisor for implementation of new features and improvement of backend processes.- Manage lead routing and conversion systems to ensure efficient and effective distribution of leads within the organization. - Continuously analyze and optimize prospecting methodologies to enhance overall efficiency and effectiveness, ultimately contributing to increased revenue and market expansion. - Collaborate with sales and marketing teams to implement go-to-market strategies that align with market demands and maximize revenue potential.- Provide strategic recommendations for process improvement implementation and future technology iterations.- Provide training and support to colleagues, facilitating widespread adoption and ensuring seamless usage of the platform.- Exercise discretion over the availability, accessibility, usability, integrity, and security of the data systems, based on internal data standards and policies that also control data usage.- Develop and deliver training materials and documentation to empower end-users in utilizing tools effectively and efficiently.

Minnetonka, Minnesota, United States

- Collaborate with cross-functional teams to define data ownership, data classification, and data access controls.- Facilitates new hires training for technology stack and Salesforce.- Manage the availability, usability, integrity, and security of the data systems, based on internal data standards and policies that also control data usage. This includes giving access only as necessary to those within the organization.Provide new hires training for technology stack and Salesforce.

Minnetonka, Minnesota, United States

- Responsible for managing all Salesforce instances, projects, initiatives and the technology stack used by our Sales team.- Identified bottlenecks in our revenue pipeline, built automations and optimized processes by developing custom features in Salesforce using flows, workflow rules, advanced formulas, release management, data migration and cleansing, and managing multiple development environments.

San Francisco Bay Area

• Created a customized view of Salesforce Events and Google Calendar Events and outlook calendar events onto a single Calendar.• Imported Google Calendar Events into Salesforce org and displayed events with different views like Calendar view, List View, Meeting Map, Leader Board, Dashboard and Report View, etc.• Developed VF Pages and Controllers to meet the required customer specifications on Salesforce.

San Francisco Bay Area

• Created surveys with types such as Customer Feedback, Customer Satisfaction, Market Research, Quiz, Vote component, etc using force.com.• Worked with SOQL to query databases including complex relationship queries.• Customized page layouts, search layouts, record types and pick lists for custom objects.

Pune Area, India

Worked in Java to contribute to the classification of JSON based descriptions of products for an e-commerce site using the Naïve Bayes algorithm with an evaluated efficiency of 90%.

Mumbai Area, India

Contributed in the development of a social listening product which decides whether to approve a user’s loan or not by monitoring the user’s online activities in order to determine his spending habits. Worked in Java along with facebook, linkedIn, twitter APIs to fetch user information through applications.

Master Of Computer Science- Mcs, Computer Science

Bachelor Of Engineering - Be, Computer Engineering, First Class With Distinction

Activities and Societies: Credenz (IEEE)

High School

Activities and Societies: Lawn Tennis, Track and Field events, Touch Rugby, Table Tennis, Basketball.