Tom Muga Email & Phone Number

Abuja, Federal Capital Territory, Ng

Abuja, Federal Capital Territory, Nigeria

Leads and manages the USAID Nigeria Monitoring Project (NMP) where he oversees the provision of Monitoring, Evaluation and Learning services for the USAID Nigeria projects implemented under the Bureau of Humanitarian Assistance (BHA). The sectors covered include: health, food assistance, nutrition, protection, shelter and settlements, WASH.Works closely with USAID BHA in Nigeria and with implementing partners and serves as the main point of contact for the contract with the USAID Mission and implementing partners, and ensures the project maintains a good client relationship. Manages and oversees preparation and ensures timely submission of all NMP contract deliverables. Ensures the quality of all data collection, analyses, reports, and other deliverables and that they meet MSI and USAID quality control/assurance standards. Manages the financial and administrative procedures of the contract and ensures compliance with all terms and conditions of the contract, and applicable U.S. Government and USAID rules and regulations. Manages multiple project teams, offers technical guidance, provides administrative coordination, and operations oversight.

Nairobi, Kenya

Managed the IBTCI contract with USAID Somalia and took primary responsibility for technical aspects of contract performance, including design and advice on methods, providing central oversight, and maintaining acceptable standards of quality for tasks assigned. Defined and managed overall requirements: including staffing, and cost and quality control of all tasks and assignments undertaken to achieve the objectives of the contract and associated task orders. Provided overall management, guidance, and direction to both technical and operational to the SPSS project team. Served as the primary point of contact between USAID Somalia and IBTCI and from time to time, represented IBTCI to USAID Somalia in meetings serving as a facilitator or co-facilitator of high-level discussions with the senior staff at the Mission. Monitored the performance of USAID Somalia Programs and reported progress of the various programs implemented by USAID Somalia IPs. Ensured effective and efficient performance for all aspects of the contract including provision of contract oversight, maintaining acceptable standards of quality for all assigned tasks and deliverables. Oversaw all quality control and reporting of all products and deliverables to USAID Somalia. Interacted in a professional manner with senior USAID Officials and government officials. Led in activity design in response to requests for proposals from USAID and ensured that SPSS TOs were designed and implemented in accordance with USAID requirements. Ensured completion of all deliverables required under the contract were submitted in a timely manner and ensured compliance with all USAID contractual requirements. Provided technical guidance, administrative coordination, operations oversight for the project. Built and maintained strong working relationships with USAID/Somalia, implementing partners and other relevant stakeholders. Ensured that relationship with USAID Somalia and the USAID Somalia IPs was effectively managed.

Nairobi, Kenya

Served as a member of the senior management and leadership team of the Somalia Program Support Services implemented by IBTCI. Provided senior leadership, management oversight, and coordination on all matters project-wide. Assisted the Chief of Party and the IBTCI Home Office in the preparation of technical and cost proposals to USAID/Somalia. Provided management support (including logistical and operational) to SPSS for monitoring, verification, and evaluation activities of programs funded by USAID/Somalia and implemented by a number of implementing partners in all of Somalia. Supervised senior technical staff and provided guidance to middle and junior level staff members. Helped staff in development and monitoring of individual performance goals and objectives, and provided coaching to staff as needed. Managed the recruitment of skilled IBTCI long-term staff; and ensured the staff fitted into the IBTCI human resources plan. Helped the IBTCI Home Office in the recruitment of short-term consultants for each of evaluation Task Orders. Oversaw implementation and provided day-to-day supervision of Task Orders issued to SPSS by USAID/Somalia. Ensured that all SPSS Task Orders were executed in a timely manner in accordance with proper procedures as defined by USAID/Somalia. Organized and supported, as needed, project trainings, conferences, workshops, and meetings. Oversaw the implementation of IT and Automation in M&E assignments ensuing all the data quality control and assurance mechanisms were implemented in a transparent manner. Maintained and managed relationships with USAID/Somalia, IBTCI Home Office, USAID Somalia Implementing Partners, and IBTCI Service Providers. Represented IBTCI in meetings with senior Mission, Embassy and Government officials.

Entebbe, Uganda

Contributed to the development and preparation of ASARECA Operational Plans; coordinated effectiveness of the Knowledge and Information Hub and other projects; participated in the recruitment processes for assorted staffs and personnel; represented ASARECA in international, regional, and national conferences and meetings; provided leadership for the management of the ASARECA website and social media; managed staff issues and performance, assessed existing capacities in Information Management, identified and prioritized training needs, and conducted training for capacity building and methodological support; provided leadership in the development and management of assorted ASARECA databases, including: Technologies, Innovations and Management Practices (TIMPs) database, M&E and contacts database; provided effective guidance, coaching and evaluation of staff to assist them in developing their skills in Information Management.Worked closely with other senior management team members to drive, implement and manage the strategy for ASARECA Knowledge and Information Management both at the ASARECA Secretariat and in field projects in the 11 member countries. Managed a pool of Program Managers tasked to implement the ASARECA Knowledge and Information (KI-Hub) strategy. This strategy provided ASARECA Stakeholders within the East and Central Africa region with road-map to implement a one-stop-shop for information and knowledge on Agricultural Research for Development.Led a team of ICT and M&E experts from ASARECA and IFPRI that designed a project to monitor and track the spread of Agricultural technologies that had been generated by ASARECA projects and that were ready for scaling out.

Nairobi, Kenya

Served as USAID East Africa regional expert on ICTs for Development advising USAID missions, implementing partners, and limited presence countries in the region on matters related to ICTs for development. Provided technical assistance to USAID East Africa client missions, and implementing partners in the East Africa region on matters related to ICTs for development. Focused on ICT strategy development and implementation, ICT solutions delivery, strategic information systems and applications, and ICT Governance. Was regional go-to person on technical services in information systems design & implementation including systems requirements analysis, design, development, implementation and evaluation. Performance Management: promoted the use of innovative information systems to monitor USAID East Africa regional programs, and report results achieved. Knowledge Management: promoted the use of ICT to improve development activities and disseminate best practices and lesson learnt. ICT capacity development of USAID East Africa implementing partners: conducted training workshops, and working with external contractors to improve ICT capacity

Kabul, Afghanistan

Served in the USAID Afghanistan Office of Program and Project Development (OPPD) as the Program Information Coordinator. Facilitated results management and interpreting program monitoring and evaluative findings. Advised and guided SO teams on tracking performance, progress, and capturing results; reporting on progress related to performance and impact for a variety of internal and external audiences; establishing and managing a system to review, on at least an annual basis, the status of Mission objectives; analyzing and identifying program options and providing recommendations to the Deputy Director of OPPD; presenting briefings to internal and external audiences. Established a system to ensure monitoring and evaluation findings are incorporated into programmatic changes. As the Mission’s key liaison for monitoring and evaluation, ensured Mission policy and compliance requirements set forth in the ADS, and Mission Orders were adhered to. Developed and maintained monitoring and evaluation contacts in such communities as the IRoA, non-governmental organization sector, and other USAID Missions. Similarly, as an advisor in the area of program/activity design, implementation, and monitoring and evaluation: worked with the Mission technical teams on the planning, design, implementation, review and modification of monitoring and evaluation systems. Contracting Officer’s Representative (COR) for USAID/Afghanistan Services Under Program and Project Offices for Results Tracking (SUPPORT) program. This was a multi-million dollar project charged with implementing program monitoring and evaluation, information systems, program data management amongst other things. Was the Technical officer in charge of day-to-day management of this program on behalf of USAID/Afghanistan.

Nairobi, Kenya

Responsible for all ICT activities for the USAID East Africa Mission. Provided leadership on activities that are ICT oriented; giving Technical direction and guidance in implementation of such activities; provided sound advice to the Regional Senior Mission Management regarding use and application of ICTs. Responded to service requests form USAID East Africa client missions in the region by providing support on ICTs for development, knowledge management, information systems design and implementation, and other ICT needs. Helped with design and implementation of ICT installations, supervised implementing contractors installing ICT equipment and systems, developing ICT applications or providing training to USAID or partner organizations. Worked in close coordination with the USAID East Africa Development Outreach Communications team, and played a lead role in the design, and implementation of a functional Mission external website and intranet. Ensured website content development was done in close coordination with the program technical teams and USAID implementing partners. Enhanced USAID East Africa technical services administration by implementing an electronic Scheduling, Tracking, Analysis, and Reporting System (STARS) database

Nairobi, Kenya

Nairobi, Kenya