Muhamed Javid Jahir Email & Phone Number

Bengaluru, Karnataka, India

- Worked on the Khoros Communities product, Khoros Flow, and Khoros Brand Messenger.- Validating the customer feedback for the guides and merging it.- Created Release notes for the Khoros Brand Messenger- Created use-case guides for GraphQL using the Readme.io tool.- Create end-user documentation for Khoros Aurora Product.- Provided verbatim for error messages.- Participated in the Sprint Meeting and Product Grooming sessions- Drafted and published the release notes on a monthly basis.- Worked in an agile environment.- Updated the existing REST API Documentation based on the feedback from the customers.- Created Developer Blogs for the product.- Responding to customer queries through forums.- Knowledge of JSON, JavaScript, and GraphQL

Bengaluru, Karnataka, India

- Working as API Doc Writer- Worked on the Khoros Communities product, Khoros Flow, and Khoros Care.- Created REST API Reference and the associated use-case guides using the Readme.io tool.- Participated in the Sprint Meeting and Product Grooming sessions- Drafted and published the release notes on monthly basis.- Worked in an agile environment.- Updated the existing REST API Documentation based on the feedback from the customers.- Created and published the Developer Blog post.- Migrated the content from Swagger to Readme.io for the Khoros Flow Product.- Created flow charts and images for the Documentation using the SnagIT tool.- Created User guides for End-users.- Followed the review cycle of technical, peer review, and editorial review.- Created Developer Blogs for the product.- Responding to customer queries through forum.

Bengaluru, Karnataka, India

- Worked on Loan IQ product - a Lending module in Finastra product suite.- Worked on Loan IQ Web Client.- Aligned with the Finastra release timelines.- Documented using Word for User Guides, Open API Guides and Release notes.- Documented online help using MadCap Flare and published those in the Doc portal.- Collaborated with Cross-functional teams to understand the release enhancements and documented the same.- Participated in Daily Scrum Meeting.- Followed the review cycle of Peer and Technical review.- Maintained the documents in Confluence.

Bengaluru, Karnataka, India

- Planning, developing, and supporting software product technical documentation, including product user guides, administration guides, and inline product help content for the Healthcare Product.- Worked in an Agile Scrum environment.- Researched the available product information from design document and user stories.- Developed, published and maintained defect-free end-user content corresponding to release timelines based on DITA.- Mentored and presented training materials to team for knowledge enhancements.- Developed API documentation for RESTful API using swagger.

Bangalore, India

1. Software Documentation:- Creation and revision of Online help manuals, User guides, Training data.- Well acquainted with SDLC and DDLC.- Contributed to documentation and process Improvement based on DITA.- Worked on the Airbus A220 Series AMM (Manuals) based on S1000D standards.- Worked on converting unstructured documentation to structured documentation using Arbortext Editor.- Involved in investigation of client queries and incorporated those changes into documentation based on validation with engineering team.2. Hardware Documentation:- Involved in the creation of new Aircraft Maintenance Manual for the Installation and Removal procedure for a Line Replaceable Unit (LRU).- Involved in the revision of the AMP Manual based on the Source Design Document.- Involved in the Descriptive writing of the Aircraft Systems.- Involved in the authoring of the IPC for Airbus A220.

Bangalore

- Worked on Manuals such as AMP, IPDP based on S1000D Standards.- Migration of CMM from ATA iSpec 2200 to S1000D standard.- Incorporation of Engineering drawings, Service Bulletins, Functional Test Engineering Requirements into the Publications (AMP, IPDP).

Bengaluru Area, India

Hosur Area, India

Master Of Business Administration - Mba, International Business

Bachelor Of Engineering (B.E.), Aeronautical Engineering