Muhammad Abdul Samad Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

United Arab Emirates

Contribute to increasing operational effectiveness by thoroughly understanding troubleshooting results and subsequently implementing best corrective actions in an efficient manner. Co-ordinate extensive follow-up activities for corrective actions to enable seamless workflow of systems, components and services. Steer efforts of carrying out installation, configuration, testing, and troubleshooting of communication equipment, including satellite modems (Idirect, Newtec), transceivers, BUC’s, LNB’s, stabilised antennas (Sea Tel, Sailor, Intellian), and out of band management (FBB, Iridium). Ensure high levels of customer satisfaction by accurately apprehending technical drawings, service orders, circuit diagrams, part lists and schematics to rectify problems.Key Contributions:• Maintained flawless customer services through prompt resolution of technical issues prior to failure.• Co-ordinated commissioning of VSAT links via collaboration with network operations centre and satellite operator.• Minimised technical system risks through utilisation of specialized software and test equipment to conduct in-depth RF and IP components troubleshooting of maritime VSAT systems.• Reduced future operational deficiencies through formulation of detailed written corrective maintenance, site survey, and preventative maintenance.• Delivered expert-level support to MTN remote network team for accomplishing basic IP and VOIP tasks.• Mitigated equipment failures by executing rigorous analysis on diagnostic tools and monitoring software to determine harmful problems.

Abu Dhabi, United Arab Emirates

Held concurrent responsibility for overseeing end-to-end computer engineering, networking, and physics laboratory, including design, implementation, operations, and ongoing maintenance. Directed all aspects associated with physics and engineering laboratories, such as networking and electronics labs. Prepared broad range of lab components, including oscilloscope, digital multi-meter, function generator, DC power supply, breadboard, ST8602, connecting cords, cathode ray oscilloscope, and multi-meter prior to experiments.Key Contributions:• Employed personal expertise to build computer, electronics, telecommunication, and physical lab from scratch.• Proactively managed stock control related to necessary teaching materials and equipment, ensured adherence to UAE and AAU regulations, as well as supervised student worker activities.

Sharjah

Leveraged the comfortable use of HFSS to develop and simulate creative designs 3D models of antennas. Enhanced integrity of finished designs by accumulating and conducting analysis of all data.Key Accomplishments:• Acknowledged for publishing effective research papers for conferences and journals on RF antennas.

Maribor

• Wireless localization techniques that I have implemented using Universal Software Radio Platform (http://www.ettus.com/product/catagory/USRP-X-Series), that includes: i. Antenna Design ii. Programing USRP using C++ language • Implemented digital signal processing techniques for target localization that includes: i. Determining phase differences using multiple receiver antennas and MUSIC or ESPIRIT algorithms. ii. Implementing Dual tone frequency radar • Localization of target using laser techniques that includes: i. Implementing laser: transmitter and receiver. ii. Phase different measurement.

Sharjah

• Provided assistance to lab Instructor in preparation for the lab • Helped students in their experiments. (Labs: circuit II lab and Electronics lab).

Sharjah

• Responded to questions from all emails and callers and provided technical assistance.• Tracked all information in a call tracking system.• Followed standard Service Desk operating procedures; logged all Service Desk tickets using the defined tracking software. • Escalated unresolved problem/issues/requests to the proper tier support team. • Troubleshot basic end user issues on various software applications, hardware, network, and telecommunications systems and provided basic desktop support.• Other duties as assigned by the Service Manager.

Electrical And Electronic Engineering, Electrical, Electronics, Power And Communications Engineering, 3.64/4.00

Activities and Societies: IEEE, Asian Cultural ClubEXTRACURRICULAR ACTIVITIES and ACHIEVEMENTS Chancellor’s honor list 2011-2015.

Science