With a career spanning multiple facets of customer service and sales, I have cultivated a robust skill set and deep industry knowledge in the truck dispatching sector. My journey began in 2019 as a Customer Service Representative at Amazon, where I honed my abilities in issue resolution and customer support. This foundational experience paved the way for my subsequent role at Hawk Enterprises, where I managed social media and email support, developing content and addressing client queries to ensure seamless communication.Transitioning into the trucking industry in 2021 with Crescent Logistics Corporation, I initially took on a sales role in dispatching, quickly rising through the ranks due to my effective leadership and sales strategies. Within a year, I was promoted to Sales Team Lead, managing a team of 10 salespeople, and eventually advanced to Senior Sales Manager, overseeing the entire sales department.In 2023, I joined Speak Out Source, where I leveraged my extensive market knowledge to handle both sales and dispatch operations. My role involved securing new clients, managing dispatch processes, and ensuring client satisfaction. Currently, as the Senior Sales Manager at Connexix, I lead a team of sales representatives, focusing on onboarding new clients and maintaining high standards of customer service to resolve any issues promptly.My educational background includes a BS in Computer Science from Superior University Gold Campus and a solid foundation from Superior College Wapda Town and The Educator School. Throughout my career, I have demonstrated a commitment to excellence and a passion for delivering exceptional service and results.