Muhammad Ali Sheikh Email & Phone Number

Pakistan

Design, develop and execute a strategic plan for the implementation of airline security program for Pakistan under the requirements & guidelines of airline’s AVSEC & UK DfT.Implemented and carried out the audit programs in regular intervals for flight turnaround safety and third party service providers (caterers, hotels, security escorts) to ensure the coverage of all sensitive areas for safe & secure flight operations.Develop and maintain relationships with key security… Show more Design, develop and execute a strategic plan for the implementation of airline security program for Pakistan under the requirements & guidelines of airline’s AVSEC & UK DfT.Implemented and carried out the audit programs in regular intervals for flight turnaround safety and third party service providers (caterers, hotels, security escorts) to ensure the coverage of all sensitive areas for safe & secure flight operations.Develop and maintain relationships with key security stakeholders including British High Commission (BHC), UK DfT, local law enforcement agencies, airport security forces & civil aviation authorities in developing & building consensus on all operational security issues especially during airport evaluations.Plan and initiated the methodologies through precise trainings to achieve the 85% compliance target for ‘Covert Test Piece’ program for cabin search procedures on all VAA operating stations in Pakistan.Certified by UK DfT as ‘Airline Security Manger’ through classroom trainings. Show less

Aiiap, Lahore

Re-designed, executed and managed tactical plans for pursuit achieving the operational targets and timelines with the overall OTP achievement of 98.6% for the entire FY with averaging 220 turns per month.Formulation & implementation of strategies while managing the USD 3M approx. station budget (CAPEX / OPEX) account, for the profit enhancement by 17% through value added services and reduction of 21% FTE costs by effective utilization of staff strength of 305 (overall) in all… Show more Re-designed, executed and managed tactical plans for pursuit achieving the operational targets and timelines with the overall OTP achievement of 98.6% for the entire FY with averaging 220 turns per month.Formulation & implementation of strategies while managing the USD 3M approx. station budget (CAPEX / OPEX) account, for the profit enhancement by 17% through value added services and reduction of 21% FTE costs by effective utilization of staff strength of 305 (overall) in all operational areas and support services.Achieving 63% revenue targets during pandemic closure with the adoption of ‘new normal norms’ of the industry by modifying the scope of services to the clients.Developed and maintain cordial business relationships with all clients and key stakeholders while displaying a strong leadership and communications skills in building consensus on overall operational / administrative matters.Achieved ZERO injury hours at work milestone by initiating & managing the safety programs. Show less

Gt Road Campus, Rawalpindi

Visiting Faculty members for business management and higher national diploma levels.

Islamabad

Visiting Faculty members for business management courses at under-grad level.

Northern Punjab Rawalpindi, Pakistan

Visiting Faculty member of the Business School of University of Central Punjab (Rawalpindi Campus), for management sciences courses at masters & graduate levels.

Northern Punjab Rawalpindi, Pakistan

Visiting faculty member for Management Sciences for MS level students.

Islamabad

Revamped procedures to achieve the operational excellence and customer satisfaction levels by maintaining the OTP with average of 96% in 5 consecutive FY to raise the station rating to highest (Platinum Tier across network) with 60 turnarounds a month with 4% reduction in disruptive budgets.17% reduction in the baggage claims by effective usage of baggage tracing platform with the successful launch of HAQIBA (front end of WT) and system up gradation at 6 stations in… Show more Revamped procedures to achieve the operational excellence and customer satisfaction levels by maintaining the OTP with average of 96% in 5 consecutive FY to raise the station rating to highest (Platinum Tier across network) with 60 turnarounds a month with 4% reduction in disruptive budgets.17% reduction in the baggage claims by effective usage of baggage tracing platform with the successful launch of HAQIBA (front end of WT) and system up gradation at 6 stations in Pakistan.Slashed 3% reduction in station budget (CAPEX / OPEX) and 35% administrative costs by effective negotiating prices, while ensuring the five star service delivery.Nominated relief manager for North Pakistan stations (LHE/ISB/LYP/SKT/PEW/MUX).ORAT internal team member for evaluating passenger processing at Hamad International Airport (HIA), Doha, in 2013, and for New Islamabad International Airport (IIAP), Islamabad, (external member) in 2018 before the commencement of the operations. Show less

Rawalpindi, Punjab, Pakistan

Planning, designing & commencement of course content based upon the defined curriculum with the appropriate faculty member.Driving all administrative, decisional & planning issued related to the induction of new academic sessions of different management sciences programs.

Northern Punjab Rawalpindi, Pakistan

Visiting Lecturer for Management Sciences at under-grad level.Students / Participants training & development

Northern Punjab Rawalpindi, Pakistan

Operations ManagementContracts ManagementComparative Management Students / participants training & development

Rawalpindi.

Self owned business for travel & tourism.

Pakistan

Planned and reshaped the airline operational strategies with organizational structural change while leading the strength of 185 employees overall.Appointed as Station Head at Trabzon, Turkey, to ensure the smooth turnaround of flight operations in an efficient & cost effective manner.Promoted as Station Manager, Islamabad (May 2009), as result of successful implementation of newly launched technical solutions with operational integration & excellence. Crisis management… Show more Planned and reshaped the airline operational strategies with organizational structural change while leading the strength of 185 employees overall.Appointed as Station Head at Trabzon, Turkey, to ensure the smooth turnaround of flight operations in an efficient & cost effective manner.Promoted as Station Manager, Islamabad (May 2009), as result of successful implementation of newly launched technical solutions with operational integration & excellence. Crisis management (on / post occurrence events) with real-time hands-on experience in handling of the aircraft crash incident for Airblue on 28th July 2010, in Islamabad, Pakistan, as per the ICAO & PCAA guidelines. Also, successfully carried out the handling of aircraft deceased families along with business continuity as per normal. Show less

Luton, United Kingdom

Direct passengers dealing & communication at check-in counters, ticket desks and customer information points & provide help and advice to customers mail or face-to-face travelling on different airlines including Monarch Schedule & Charter Airlines, WizzAir, Helvetic Airways, FlyBe, Alpha Jet, Helios Airways, Swe Fly & other charter airlines. Investigate and solve customers’ problems and complaints. Manage all office tasks including all necessary paper work regarding new updates or… Show more Direct passengers dealing & communication at check-in counters, ticket desks and customer information points & provide help and advice to customers mail or face-to-face travelling on different airlines including Monarch Schedule & Charter Airlines, WizzAir, Helvetic Airways, FlyBe, Alpha Jet, Helios Airways, Swe Fly & other charter airlines. Investigate and solve customers’ problems and complaints. Manage all office tasks including all necessary paper work regarding new updates or procedures, updating the staff records & replying the queries of the customers.Allocating the staff for different tasks in including check-in counters of different flights & ticket desk.Ensure that all paper work of the flights opening, closures and departures has completed on daily basis. Close all the accounts of different airlines at ticket desks at the end of the day. Create the awareness about the offerings and extra privileges to the passengers (customers) offered by different airlines & companies.Promoted as “Senior Passengers (Customer) Services Assistant (Supervisor)” on 01st Jan 07 as a result of excellent performance in 'Passenger services'. Show less

Master Of Science - Ms, Project Management, A

Project Planning Management, Human Resources Management, Leadership & Team Building, Project Scope with cost and timelines.

Master Of Business Administration - Mba, Business Administration And Management, General, A

Marketing Management, International Business Development & Operations, Human Resources Management, Business Communication, Leadership &.

Bechalors Of Business Administration - Information Technology Management (Bba-Itm Hons), Business, Management, Marketing, And Related Support Services

Marketing, Management, Human Resources, Finance, Micro & Macro Economics, System Analysis and Design, DBMS with Business Applications.