 Act as point of contact for all escalated HR related queries from employees and external partners.  Co-ordinate administration for HR projects & participate in HR audits.  Document and track human resources actions by completing forms, reports, logs, and records.  Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.  Managed multiple projects simultaneously under tight deadlines while maintaining a strong focus on quality outcomes.  Streamlined communication within the team, leading to better project coordination and timely completion of tasks.

 Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.  Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.  Broad understanding of the HR Shared Services operations using HRIS system such as Workday.  Guide employees in navigating through employee’s self-service and manager self-service functionality in Workday and troubleshoot non-technical inquiries.  Handle daily HR transactions including onboarding, off boarding, staff transfers, global mobility, HR reporting and HRIS management and provide prioritization of workload on daily basis.

 Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.  Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.  Broad understanding of the HR Shared Services operations using HRIS system such as Workday.  Guide employees in navigating through employee’s self-service and manager self-service functionality in Workday and troubleshoot non-technical inquiries.  Handle daily HR transactions including onboarding, off boarding, staff transfers, global mobility, HR reporting and HRIS management and provide prioritization of workload on daily basis.

Assigned to Advising & Monitoring Department (AMD) in checking the applicant's qualification in applying for the financial aid provided at the headquater in Kuala Lumpur.Also assisted in Bumiputera Relief Financing (BRF) Team in Shah Alam branch, in paperwork and follow up with clients for further process.