Muhammad Faiz Email & Phone Number

Banting, My

Malaysia

-IT Support .-Maintain server -Maintain network connection (Access Point, checking connection bandwith)-Servicenow ticketing-Active Directory Service Portal administrator.-Printer troubleshooting.

Shah Alam, Selangor, Malaysia

-Assigned as IT Technical Support Specialist-Configure new hardware and software.-Perform software testing on new apk release by development team based on requirements and specifications.-Perform various types of testing , including functional, regression, system, and user acceptance testing.-Collaborate with developers, project managers, and other stakeholders to understand product features and functionality.-Support installation hardware and software on… Show more -Assigned as IT Technical Support Specialist-Configure new hardware and software.-Perform software testing on new apk release by development team based on requirements and specifications.-Perform various types of testing , including functional, regression, system, and user acceptance testing.-Collaborate with developers, project managers, and other stakeholders to understand product features and functionality.-Support installation hardware and software on site.-Troubleshoot technical problem on hardware and software after installation.-Give training for end user on how to use the system or software.-Liase with development team and MD for any upgrade suggestion, bugg problem, and any issue arrised during/after perform installation on client site.-Support company project, Mobile Visitor Management System(MVMS), Automated Number Plate Recognition System (ANPRS), P-Guard (Guard tour) ,RFID , Barrier Gate and etc.-Assist technical support customer service via call , whatsapp, email and etc.-Working both independently and team work with MD, Assistant Manager, Development team.Knowledge :--Entrypass-Kincony-Anydesk-Avica-Team viewer.-Wps office-Windows-RJ45-Networking-Customer service-Manual Tester-Troubleshooting-Quality Assurance-Radio Frequency Identification(RFID)-Near Field Communication(NFC)-CCTV-Barrier Gate-Movement sensor Show less

Bandar Baru Bangi, Selangor, Malaysia

. Promoted and negotiated products to customer via online marketing.. Provide good customer service by make sure customer understand every detail about item including postage time.. Check every item purchased by customer is clear without any wrong detail given by customer.. Maintain professional attitude .. Approved as second highest sales on first month jump into dropship.

Puchong, Selangor, Malaysia

. Work as system operator Fire Alarm System site location at KLCC Kuala Lumpur.. Monitor and manage system through computer. . Make sure all the fire alarm system in a good condition such as alarm, fire hose reel, fire sprinkler, smoke detector and etc.. Help monitor electrical sytem, plumbing system, lift system, and aircraft obstacle light system. . Every morning and night always make a testing announcement to make sure all speaker system in a good condition before anything… Show more . Work as system operator Fire Alarm System site location at KLCC Kuala Lumpur.. Monitor and manage system through computer. . Make sure all the fire alarm system in a good condition such as alarm, fire hose reel, fire sprinkler, smoke detector and etc.. Help monitor electrical sytem, plumbing system, lift system, and aircraft obstacle light system. . Every morning and night always make a testing announcement to make sure all speaker system in a good condition before anything related to fire happen.. Make sure all fire system in computer always function properly without any faulty. If there is faulty technician site team need to repair immediately.. Provide a customer service which is tenant in KLCC will report anything to fire alarm system department including aircond problem, water leaking, lift problem, electrical door malfunction and etc.. If something happen, first need to report immediately to safety department and auxiliary police to make sure the site is safe. Show less

Petaling Jaya, Selangor, Malaysia

- work as IT Support.- Performed on-site installation for ESET Nod32 antivirus at government agencies (court) .- Installing Eset Internet Security for high safety protocol at client site.- Managed detected virus, malware or any cyber threat through report from Eset software application. - Format user computer if needed. - Carried out Preventive Maintenance at client site.- Help user with network problem, slow internet issue, ethernet, hidden file issue and etc.-… Show more - work as IT Support.- Performed on-site installation for ESET Nod32 antivirus at government agencies (court) .- Installing Eset Internet Security for high safety protocol at client site.- Managed detected virus, malware or any cyber threat through report from Eset software application. - Format user computer if needed. - Carried out Preventive Maintenance at client site.- Help user with network problem, slow internet issue, ethernet, hidden file issue and etc.- Provided L1 support and troubleshooting to customers.- Help leader or supervisor with any work related to IT. Show less

Banting, Selangor, Malaysia

I work as electrician/wireman, installing and troubleshooting wiring including home, hall, office and etc. Installing electrical item such as plug, socket, fan, light, aircond and etc.After office hour, i join overtime work. Installing streetlight, traffic light and also repair the broken streetlight. Anything about electrical usually i will do that at my work time.

Diploma, Engineering Electronic (Computer)

Activities and Societies: Class Representative, Team Leader for Dota2 Tournament, Rakan Pusat Islam member.

Sijil Pelajaran Malaysia Vokasional, Electrical And Electronic, 2A 3B 2C 1D

Activities and Societies: Class Lead , School Superintendent in Form 5.