Optimized network setup to support smooth streaming and interactive media applications, reducing delays and improving performance.Monitored network traffic to find and fix issues, ensuring reliable delivery of media content and a better user experience.Implemented security measures to protect media content and user data from cyber threats.Worked with development teams to ensure networking solutions fit well with media platforms and handle high traffic.Used analytical tools to quickly solve network problems and keep media services running smoothly.

Diagnosed and resolved complex hardware, software, and network issues, ensuring minimal downtime and high system availability.Collaborated with various departments to address their technical needs, implementing solutions that enhanced communication and operational efficiency.

Provided technical support for faculty, staff, and students, resolving hardware, software, and network issues to ensure smooth operation of campus IT systems.Managed and maintained classroom technology and network infrastructure, conducted user training, and implemented security measures to protect sensitive educational data.