Troubleshoot & Identify Error Application • Solve all tasks Application issues received from User (Reading logs, error analysis, working with databases (MS SQL)) • Running & Monitoring Sql Job in case abnormality process • Running Store Procedure according to SOPSupport User & Report • Resolve issue from ticketing user all application • Info user by Email/chat/call incident progress • Report issues and escalation to internal and eksternal team including L1 and another team

IT Implementer• Implement Distribution software (BOSNET) into the Distributor• Transfer knowledge/training about business process and application toDistributor (Onsite & Online)• Setup, configure and test the application to ensure it runs properly.• Monitoring the implementation process: supervising user data entry,providing direction and solution to problems or errors.• Documenting project, such as: Issues log and timesheet.Data entry and analyst• Collaborative with Subdistributor(third party) to manage, prepare andcollect Master data Distribution• Migration Master data into new systemTroubleshoot and monitoring• Troubleshoot and resolving error system and distribution software(Mobile,Web & Destop)• Analyze and testing system and distribution software(Mobile, Web &Destop )• Report isues and escalation to internal and eksternal team

•Troubleshoot and resolve issues with software, system and apps.• Monitoring and resolve issues all internal apps (CMS,Wordpres, Web &Apps)• Analyze and testing new aplication(web and mobile apps) beforelaunching to end user• Describe and train users new application and technologiesimplementation• Management printer server, User Account(Local &Domain),ActiveDirectory, NAS• Log every user into ticketing system• Operate Gn4 Apps to complete Epaper files and combining EpaperFilesand publish epaper content via NAS and newspaper portal publisher

Design website flow and implementation• Build ecommerce website using PHP language• Make product info and user• Integration MySql database• Tester Website white box, blackbox, greybox