Muhammad Khatami Aji Email & Phone Number

Central Jakarta, Id

Tangerang, Banten, Indonesia

I work under the sales manager directly to Contribute to the development of sales plans, analyze market trends, and work closely with other departments to enhance overall sales effectiveness.Especially I have responsible for cultivating and maintaining business-to-business (B2B) relationships and accounts manager. My duties is involve identifying new clients to developing business, negotiating contracts, and collaborating with the sales team to meet or exceed sales targets. I also responsible for developing new sales channels. I’ve opened 13 KLAMBY stores in Indonesia.Additionally, I may analyze market trends, assess competitor activity, and develop strategies to enhance the company's B2B sales performance.

Indonesia

Indonesia

Building and maintaining strong relationships with clients or investors to ensure their satisfaction and continued business. The job description may include responsibilities such as:1. Managing client accounts: Overseeing and nurturing relationships with assigned clients, understanding their needs, and acting as their main point of contact.2. Providing exceptional customer service: Responding to client inquiries, addressing concerns, and resolving any issues promptly and effectively.3. Building trust and rapport: Establishing and maintaining a positive and trusting relationship with clients, demonstrating empathy, and understanding their unique requirements.4. Upselling and cross-selling: Identifying opportunities to offer additional products or services to clients, thereby increasing revenue and enhancing the client's experience.5. Conducting client meetings and presentations: Collaborating with clients to understand their goals and objectives, conducting meetings, and delivering presentations to showcase the value of products or services.6. Monitoring client satisfaction: Regularly gathering feedback from clients, conducting satisfaction surveys, and taking appropriate measures to improve client experience.7. Collaborating with internal teams: Coordinating with various departments such as sales, marketing, and customer support to ensure seamless service delivery and effective problem-solving.8. Retention and account growth: Developing strategies to retain existing clients, identifying opportunities for account growth, and working towards achieving revenue targets.9. Keeping records and maintaining databases: Updating client information, documenting interactions, and maintaining accurate records of client communications and transactions.10. Staying updated on industry trends: Keeping abreast of market trends, competitor activities, and industry developments to provide valuable insights and recommendations to clients.

Indonesia

My responsibility is to ensure the smooth and efficient functioning of the retail store. My role is crucial in creating a positive shopping experience for customers while maximizing sales and maintaining the brand's standards.Customer Service: Providing excellent customer service is at the forefront of my role. Ensure customers have a positive and memorable shopping experience.Sales Support: Collaborating with the sales team, I help drive sales by promoting products, providing product knowledge, and suggesting complementary items. I also assist with upselling or cross-selling strategies to enhance customer purchases.Store Maintenance: Maintaining the store's appearance and cleanliness is essential. I ensure that visual merchandising standards are upheld, displays are well-organized, and products are properly stocked and replenished. I also participate in inventory management tasks, such as conducting stock counts or assisting with stockroom organization.Team Coordination: I work closely with the store manager and other team members to coordinate daily tasks and ensure the store operates smoothly. This includes communicating effectively, delegating responsibilities, and fostering a positive team environment.Training and Development: assist in training new hires on store policies, procedures, and customer service standards.Loss Prevention: Maintaining store security and preventing theft is an important aspect of your role.Compliance and Procedures: Adhering to company policies, procedures, and operational guidelines is crucial for maintaining consistency and ensuring a safe and compliant work environment. I follow established protocols for cash handling, refunds and exchanges, opening and closing procedures, and health and safety regulations.Communication and Reporting: Provide regular updates and reports to the store manager regarding store performance, customer feedback, inventory levels, and any operational issues or concerns that may arise.

Jakarta, Jakarta, Indonesia

Tangerang, Banten, Indonesia

Jakarta, Indonesia