Muhammad Mallick Email & Phone Number

Randolph, Ma, Us

California, United States

Waltham, Massachusetts, United States

Offered support to management in developing gas distribution revenue requirements, analysis related tasks.o Produced high level and detailed reporting models to support senior management in defining resourceplanning strategies.o Execute periodic regulatory earnings calculations, regulatory compliance reports, and any other reporting or ad hoc analysis as required.o Conducted collaboratively with the Gas Engineers & Supervisors to assess trending production volumes as… Show more Offered support to management in developing gas distribution revenue requirements, analysis related tasks.o Produced high level and detailed reporting models to support senior management in defining resourceplanning strategies.o Execute periodic regulatory earnings calculations, regulatory compliance reports, and any other reporting or ad hoc analysis as required.o Conducted collaboratively with the Gas Engineers & Supervisors to assess trending production volumes as relate to the work plan and approved capital budget.o Harness data mining tools to report metrics for business to improve decision making, whether it be Maximo, SAP, Access, Power BI, or Excel.o Implemented gas maintenance records in a computer-based work order system (Maximo®).o Research, update, and validate data underlying spreadsheet production; strategically fill gaps.o Create pivot tables and modify spreadsheets to achieve analytical goals.o Analyzed spreadsheets and maintain data currency to assure accurate data availability for managers and decision-makers.o Monitor and review financial information, updating where necessary in order to identify any anomalies or discrepancies and ensure management has access to timely and accurate information.o Maintained day-to-day relationship with contractors and other external service providers, including negotiation, interpretation and application of established contractual agreements and/or service level agreements to ensure adherence to standards and best outcomes for National Grid.o Developed reporting and advanced analytics monitor, measure, and control work orders.o Prepared utility rate case filings and cost recovery reconciliation filings to regulators in Massachusetts, Rhode Island and Up-state New York involving certain capital investments, operating costs, and Fiscal year costs. Show less

Quincy, Massachusetts, United States

o Prebuilt waiver and enrollment forms for every schools and analyze how many forms being built before new semester starts. o Create an Excel reports every month of how many waiver enrollment forms being live in college website.o Create pivot tables to examine what forms are live and how many forms needs to go live in next three months. o Maintain responsive, dynamic web applications such as Commander, Axway and Adeptia.o Run SQL queries to gather data of student’s payments and… Show more o Prebuilt waiver and enrollment forms for every schools and analyze how many forms being built before new semester starts. o Create an Excel reports every month of how many waiver enrollment forms being live in college website.o Create pivot tables to examine what forms are live and how many forms needs to go live in next three months. o Maintain responsive, dynamic web applications such as Commander, Axway and Adeptia.o Run SQL queries to gather data of student’s payments and transaction and their status for Commander application.o Ensure data accuracy by investigating data oddity to determine if there are any issues in dates, students credentials and student ID’s.o Gathered data from MySQL of student who has old password and collaborate with developers to send them change password feature every semester. o Gathered all issues from schools and student weekly, with IT and Business and Client service teams to email address issues, login issues to prevent the issue from reoccurring.o Gathered daily meetings with Director and Manager and whole IT team and go through all the issue and monitor new and old issues on JIRA ad-hoc tickets.o Document results of JIRA workflows and process audits weekly.o Manage and administer JIRA/Confluence/BitBucket add-ons, plugins, and extensions.o Management of other reporting and collaboration tools for the Business Analyst and consultants.o Proactively communicates status/progress, challenges and escalations to management without prompting. o Proactively identify opportunities for continuous improvement in site tagging, analytics and testing. o Act as administrator of web analytics tool such as Adeptia dashboard and commander reporting tool, working internally to support and manage student’s data with effective use of the tool.o Setting up and Terminating Koster and Commander and JIRA accounts, properties based on their position for Quincy and Las Vegas employee. Show less

United States

Provided support to the end users via on-site and webinar training and phone calls .• Built and maintained reports that provided accurate analytics of key performance indicators on weekly and Monthly basis. • Assisted in system design with consideration to unique hospitals infrastructure called Ehana. • Educated and assisted the physicians on how to document encounters, manage their In-basket, orders, preference list and efficient use of Excel• Interact with hospital map web… Show more Provided support to the end users via on-site and webinar training and phone calls .• Built and maintained reports that provided accurate analytics of key performance indicators on weekly and Monthly basis. • Assisted in system design with consideration to unique hospitals infrastructure called Ehana. • Educated and assisted the physicians on how to document encounters, manage their In-basket, orders, preference list and efficient use of Excel• Interact with hospital map web application Ehana with Ehana Specialist which was presented to the Board of Officers and 100+ members of the Ehana team. • Provided analytical and technical skills related to the EHR functionality, configuration, and reporting.• Utilized pull lists of member names, navigated provider EMR systems and retrieved all required elements of a medical chart• Creating reports on daily bases of patient record to endure completion and accuracy. • Built and maintained SQL scripts, indexes, and complex queries for data analysis and extraction for varies project• Creating Parameterized Reports, Drill down, Sub-reports using SSRS .• Creating Ad hoc reports using Report Builder.• Worked with SSRS in extracting data from several source systems and transforming the data and send it to state database• Performed data visualization on a daily basis using Tableau, and presented the results of the analytics (such as rehab data) to internal senior stakeholders to support critical decision making.• UAT process by reviewing test requirements, assessing business impacts of systems development, coordinating testing teams and developing and reviewing test scripts to ensure users conduct thorough and careful testing• Supported in developing the Data Conversion program/projects from legacy system Ehana implementation(EMR).• Experienced in executing the test cases and reporting bugs.• Responding to customers through written form using TrackIT ticketing support system Show less

United States

• Gathered User and Business requirements through interviews, brainstorming sessions and documented• Provided analytical and processing support of all systems software applications.• Performed Data Analysis and Data validation by writing SQL queries • Followed the UML based methods using Rational Rose to create: Use Cases, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams• Documented monthly status reports for enhancement and modification… Show more • Gathered User and Business requirements through interviews, brainstorming sessions and documented• Provided analytical and processing support of all systems software applications.• Performed Data Analysis and Data validation by writing SQL queries • Followed the UML based methods using Rational Rose to create: Use Cases, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams• Documented monthly status reports for enhancement and modification requests for the development team to assist them in efficient tracking and monitoring of open issues of the project.• Checked the data flow through the frontend to backend and used SQL Queries to extract the data from the database.• Contributed ideas and opinions in research activities by suggesting research methods and conclusions for analysis• Delivery of high-quality solutions to end users. Create VBA programs to automatically update Excel workbooks,• Ensure end user satisfaction through reporting accuracy and face to face interaction• Create new reports by building relationships between multiple data sources and applications utilizing Excel Show less

34 Tower St Hudson Ma

• Provided technical assistance to employee on inbound telephone tech support calls.• Responsible for all aspects of desktop support, application installations, providing remote desktop, network support and software installation, printer, Phone, laptop/desktop support, audio conferencing technologies• Diagnose hardware issue and consistently working with end users to resolve issues on first attempt• Assist owner in streamlining system to facilitate growth into wholesale… Show more • Provided technical assistance to employee on inbound telephone tech support calls.• Responsible for all aspects of desktop support, application installations, providing remote desktop, network support and software installation, printer, Phone, laptop/desktop support, audio conferencing technologies• Diagnose hardware issue and consistently working with end users to resolve issues on first attempt• Assist owner in streamlining system to facilitate growth into wholesale business.• Worked with owner to improve data system and convert to computer repairing in to a profitable sale • Assessed all computer components and collected configuration data on devices, and processed each set of data into Excel spread sheets• Provided onsite and remote technical support to the firm's user community including, troubleshooting, installation, configuration, and maintenance of firm approved applications and end user hardware Show less

Cambridge Ma

• Build publish customized interactive reports and dashboards, report scheduling using Tableau • Analyze survey data and summarized data using pivot table and representing the trends on types of graph and chart • Combining multiple data sources to formulate one view for analysis.• Provide maintenance procedures and documentation for all reporting created• Assisted in the development of internal applications for marketing and customer relations departments• Prepared visible… Show more • Build publish customized interactive reports and dashboards, report scheduling using Tableau • Analyze survey data and summarized data using pivot table and representing the trends on types of graph and chart • Combining multiple data sources to formulate one view for analysis.• Provide maintenance procedures and documentation for all reporting created• Assisted in the development of internal applications for marketing and customer relations departments• Prepared visible columns and formulas; imported data from excel and exported data or metrics. Show less

180 Bridge St

 Provided excellent customer service eight hours daily. Handled cash register transactions. Responsible for closing store and calculating.

Bachelor'S Degree In Information Technology, Information Technology

Activities and Societies: Join PSA to expand my communication skills Which track i chose in IT field. System Administration is my main.

Associate'S Degree, Information Technology, 3.64

Activities and Societies:  Volunteer in Bunker Hill Community College Blood Drive. Sep. 2013 – Oct. 2013  Volunteer in Brazilian Culture.