• Developing and executing strategies to increase revenue and market share for wealth products (BancaTakaful/Mutual Funds) as well as Managing budgets and resources effectively to achieve financial targets• Achieved 583 mn (115%) revenue in 2023 via aggressive sales program overhaul, market campaigns, and new product launches• Identifying new business opportunities, Products and partnerships to expand units, market reach and increase profitability• Collaborating with stakeholders (Liabilities, Employee Banking, Cards) within the organization to offer Takaful benefits, thereby strengthening their products• Cultivating strong relationships with key stakeholders, including customers, vendors, Takaful partners. AMC’s, regulators, and community leaders to promote collaboration and long-term success• Providing regular reporting to senior management on performance of wealth products unit and its contribution to overall Bank's performance• Ensured regulatory compliance at all times by implementing robust internal control systems coupled with proactive monitoring mechanisms• Transformed customer experience by designing and executing comprehensive service improvement initiatives aimed at enhancing satisfaction levels

• Developing and managing product suite for Unit Linked insurance product/Takaful & Investment Products • Managing internal (Sales, Distribution channels, Operations, Risk) and external (Insurance/Takaful/Mutual Fund Partners) stakeholders for optimal business functioning • Managing internal campaigns and sales incentive promotional schemes • Liaising with Marketing department to manage product marketing, collateral and branding • Delivering timely and effective training and support to front line in collaboration with insurance/Takaful partners • Ensuring regulatory compliance in line with SBP & SECP guidelines• Supervise operations during internal/external audit

• Day to day processing of fresh business • Daily reconciliation of business • Preparing & maintenance of MIS on daily basis • Reconciliation of agency commission/incentives • Managing audit with positive rating • Implementation & UAT of wealth products on Siebel CRM • Supporting product team

• Coordinate and manage policy alterations, cancellations and policy surrender documentations • Developing and maintaining internal MIS regarding latest status of any post-sales matters • Follow up with distribution team on renewals persistency • Coordinate with head office and insurance/Takaful partners for ensuring timely delivery to customers

- Supervising daily operational work of department.- Supervising a team of 10 employees.- Training of new recruits.- Looking after major developments of Department.- Product testing and implementation of new Banca products.- Strong coordination & communication with all departments to provide positive relationship.- Assist Departmental Head in issues related to respective bank’s service.- Manage and assist in reconciliation of monthly commission payments for banks.- Responded to client complaints and inquiries.- Coordination with banks to make sure all activities are carried out effectively.- Continuous support to banca sales team to achieve their respective sales targets.- Prepared presentations for Managerial Representative Meetings.- Development of POS (Point of sale) system.- Provided telephone and desk-side support for Corporate PC-Based Sales Applications.- Provided one-on-one technical support to the corporate clients.- Supported the transition of the solution from Development to Production.- Produce a strong and sound network of associates.- Participated in the development of process maps & Business requirements documents.- Captured Business requirements and converted them into Functional and Technical specifications.- Developed a thorough functional and technical understanding of the software applications.- Supported and participated in user acceptance testing (UAT) and training activities.- Takaful product testing & development.- New product testing.

Teach English & maths.