Sales Support Representative
Current• Making calls to buyer and seller after sales for re-confirming the deal and set the transfer schedule in RTA as per their convenient availability.• Assist customers for the Auto loan process and follow up with the different bankers.• Engage with customers daily to answer questions, resolve customer complaints and provide appropriate solutions or alternatives within the time limits.• Preparing valuation certificates and collecting the insurance quotations… Show more • Making calls to buyer and seller after sales for re-confirming the deal and set the transfer schedule in RTA as per their convenient availability.• Assist customers for the Auto loan process and follow up with the different bankers.• Engage with customers daily to answer questions, resolve customer complaints and provide appropriate solutions or alternatives within the time limits.• Preparing valuation certificates and collecting the insurance quotations from different companies for the customers.• Informs Buyers and the Sellers of all relevant company policies/procedures and initiatives.• Reporting competitive conditions and feedback from customers to management.• Ensure company SOPs are adhered to, in order to enhance customer satisfaction and retention.• Updating data and sales activity regularly into the company’s CRM software and online sheets.• Assisting the buyers for buying the insurance collect the quotations and send to them.• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.• Acknowledges customers by responding to emails, texts, and phone calls about the procedure of transfers vehicle and auto loan update. Show less