Muhammad Omar Email & Phone Number

Cairo, Egypt

• Administer operation systems through all IT infrastructure and platforms.• Design, install and configure internal servers, network devices and firewalls.• Administer and support core Microsoft, VMware and ESXI technologies.• Active Directory and Exchange administrating, maintaining and troubleshooting, advanced desktop management support, and administrating server and workstation security.• Managing in excess of 20+ Windows Server infrastructure.• Active Directory/LDAP user and group administration.• Managing and applying GPO.• Managing and maintaining Centralized End Point Security Server and clients.• Proactively manage and maintain server, network and firewall systems.• Plan and develop the backup strategies assuring the best data recovery time.• Provide backup and redundancy to retrieve data in case of emergency.• Restore a random services/database on regular basis to ensure backup healthy state have a solid backup process with documentation of the data type, location, size, date and time.• SAN and NAS designing, managing and maintaining.• Maintain inventory and asset configuration documentation.• Troubleshooting ISP related issue and co-ordination with the vendors.• Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations.• Mentor / cross train team members on existing and new technologies.• troubleshoot network issues including back bone infrastructure issues.• LAN / WAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting).• Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.• Plan and implement the systems upgrades and patches installation to assure of using the latest available technologies and avoiding the known bugs.

Sultanate Of Oman

•work closely with senior executives and department heads to identify, develop and support new technology solutions.•work alongside the project managers, development, security and service desk to deliver IT services to the organization.•Manage the staff and equipment that handles switching, routing, and firewalls for ensuring the IT security of the organization. Ensure that IT department and staff operates efficiently, effectively and in line with organizational goals. Identifying opportunities for staff recruiting, coaching and appraising their performance.•Solid experience of server technologies. This includes operating systems, as well as physical and virtual servers. Storage, backups and disaster recovery.•well versed on all types of physical and fiber optic cabling to oversee internal team who’s responsible for physically pulling network cabling.•Establishing strong partnerships with vendors to set clear expectations. This includes negotiating access agreements, establishing service level agreements, and ensuring contracts are in place to support the services provided by the infrastructure team.•Ensure that standards and procedures are in place for the work of IT team. establishing standard ways of work that ensures the technical teams work together in a consistent manner.•Good understanding of the strategic direction of the organization as well as new technologies on the horizon.•Apply strong monitoring system in place and be able to produce standard reports on the status of the infrastructure. Furthermore, regularly communicate with staff to ensure what they are doing and how their work relates to the success of the organization.•Ensuring the right software and tools are in place to manage and monitor the infrastructure. This goes beyond the OS selection like software monitoring, device, OS patching and configuration management tools.

Egypt

•Install and support LANs, WANs, network segments, Internet, and intranet systems.•Install and maintain network hardware and software.•Analyze and isolate issues.•Monitor networks to ensure security and availability to specific users.•Evaluate and modify system's performance.•Identify user needs.•Determine network and system requirements.•Maintain integrity of the network, server deployment, and security.•Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.•Design and deploy networks.•Perform network address assignment.•Assign routing protocols and routing table configuration.•Assign configuration of authentication and authorization of directory services.•Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.•Maintain network servers such as file servers, VPN-gateways, intrusion detection systems.•Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.

Egypt

•Microsoft Windows 2003/2008 R2. (Active Directory, DNS, DHCP, RDS, WINS, and File server Management).•Managing and maintaining LAN, WAN, VPN and VLAN networks in HQ and over 25 remote sites to work in a proper way with the optimum performance.•Monitoring network utilization and performance.•Monitoring server performance & run server diagnostics.•Grant permissions & limit services as required.•Backup plan and disaster recovery.•Enterprise Anti-Virus (Kaspersky Security Center v9 / v10).•Provide reports, diagrams & documents of network & all related networks•Manage subscriptions & licenses•Negotiate hardware / software service and technical support contracts with vendors.•Orientation and training for new staff.•Insuring that all IT support needs is done in a suitable time to reduce the down time for the IT equipments.•Regularly reviewing & updating daily job procedure based on operational requirements & SLAs.

Egypt - Cairo

•Windows 2003 (Active directory, DNS, WINS, DHCP, Group policy objects, Print server, Network printers).•Monitor up time for network servers (HP), Connectivity and performance using third party software for head office and remote sites.•Regular backup for Servers Systems & Data.•Configuring new branches network (LAN, WAN and VPN).•Security and intrusion prevention techniques using Firewall.•Researches, Evaluate, Install, Configure, and troubleshoot all hardware, peripherals and equipment (HP, Dell and IBM….) necessary to meet integrated systems objectives.•Develops and implements various training and instruction programs for users on the use of operating systems, networking and applications.•IT inventory management application.

•Install network topology for the whole building using CAT6e cables. •Daily data backup.•Maintenance for LAN and WAN.•Troubleshooting all user computers and provide level one support for application issues and escalate it to technical team of level two support.•Maintaining power disaster recovery using UPS systems & Electrical Generator.