Muhammad Sohail Email & Phone Number

I was born in Chakwal Pakistan and went to school in in hometown. I love to technical work and travel. I have versatile experience of Electrical, Electronics, Machinery, Satellite communication DVB-S, Headend DVB-C, Datacenter Streaming, FTTH & exchange. I love to solve customer problems & focus on delivering key outcomes, building amazing teams and quickly adapting to new learnings.My personal and professional experiences have taught me the following about myself:I had worked as a part time electrical technician during my study and have completed multiple wiring projects from 2007 to 2012 (4.5 years).I also worked as a part time motor winding/repairing during my study/job from 2013 to 2018 (6 Years).I had started my first full time job in 2013 at Nayatel Pvt. and still working there. Through 11 years carrier I have achieved following.2 employ of the quarter award.1 employ of the year award.Several BCS (best customer service) award4 lesson learnt awards.2 idea awards.I am also an official trainer at Nayatel.I have completed 4 different headend projects.I have installed 8 FTTH exchanges.I am supervising the team of 28 members.Professional SkillsFTTH | Headend | DVB-S | DVB-C | Exchange | Project planning | Project design | Video Wall | Security Surveillance | Streaming | Team management | Training |

• 

  Operational Specialist

  Nayatel

  Jan 2013 - Present - Islamabad, Islāmābād, Pakistan

  Operational manager of Headend, Datacenter & ExchangeDetailed working of FTTHPrepared troubleshooting & operational User Guide for IPTV Set-top box (STB)Ensuring minimal outages in Analog, Digital & IPTV services with implementation of periodic system checks and maintenance procedures of Satellite dish farm, Headend & POPs (Point of Presence).Maintained field complaints related to Video services (RF, Digital, IPTV & Web TV) and prepared recommendations for minimizing complaints based on fault analysis.