As a Technical Project Manager, I have led and mentored cross-functional teams to deliver IT solutions for various industries. I have more than nine years of experience in managing complex and dynamic projects, using agile methodologies and best practices to ensure quality and efficiency. Some of my recent achievements include: CRM ImplementationLed the CRM integration project for a government organization, successfully implementing it as the project manager. Ensured seamless integration and optimized workflow efficiencies across departmentseCommerce Project Management (Global Retailer):Led a large-scale eCommerce project for a global retailer, resulting in an impressive 30% increase in online sales and a notable 50% reduction in delivery time.IoT Solution Implementation (Logistics Company):Implemented an IoT solution for a logistics company, enabling real-time tracking and optimization of their fleet and inventory.Smart Hotel Pre Check-in Application (USA Client):Completed the development of a Smart Hotel Pre Check-in Application for a USA client. Integrated cutting-edge facial recognition technology to provide a secure self-check-in solution, contributing to enhanced guest experiences.Content Management System (Banking and Automobile Sector):Implemented a dynamic Content Management System (CMS) with Kiosk devices, currently operational in 1000+ locations within the banking and automobile sectors.Supply Chain Solutions Implementation (US Client):Successfully implemented comprehensive supply chain solutions, including a Yard Management System, Shipment Tracking Solution, and Asset/Device Monitoring Solution for a US client.Microsoft Dynamics CRM Integrations:Oversaw the seamless integration of Microsoft Dynamics CRM for a healthcare provider, significantly enhancing customer service, customer insights, and the sales module.Integrated a Shopify store with Dynamics 365, streamlining e-commerce operations.Implemented Microsoft Dynamics CRM for a UK charity organization, contributing to improved organizational efficiencyI have a degree in Software Engineering from Foundation University, and I have advanced skills in testing suites, monitoring tools, and cloud platforms such as Azure and AWS. I am passionate about learning new technologies and applying them to solve real-world problems. I am also a strong advocate of continuous improvement and innovation, and I strive to create a positive and collaborative work culture for my team and organization.