Muhammad Umar Arshad Email & Phone Number

Toronto, Ontario, Canada

1. Developing and maintaining automated test scripts using industry-standard automation tools and frameworks, focusing on functional, regression, and performance testing of mortgage software application.2. Collaborating with cross-functional teams including developers, business analysts, and product owners to understand requirements and translate them into effective test cases and test scenarios.3. Design, implement, and executing test plans and test cases for Appraisal, Notary-related functionalities, ensuring comprehensive test coverage and adherence to industry regulations and standards.4. Identifying and prioritising test cases for automation, considering risk factors, business impact, and frequency of use.5. Implement and maintain continuous integration/continuous deployment (CI/CD) pipelines for automated testing, integrating tests into the software development lifecycle for early defect detection.6. Analyzing test results, investigate defects, and work closely with development teams to troubleshoot and resolve issues in a timely manner.7. Participating in code reviews, sprint planning, and other Agile/Scrum activities to ensure the quality of deliverables and promote a culture of quality within the team.8. Mentor and provide guidance to junior members of the SQA team, sharing best practices, techniques, and domain knowledge related to mortgage business processes and automation testing.

Lahore, Punjab, Pakistan

1. Working as a Team lead of the QA Postpaid process of telecom process and delivering the best quality product with excellent management approaches. 2. Collaborate with stakeholders to identify performance testing objectives, requirements, and acceptance criteria. Develop a performance test plan outlining the testing scope, scenarios, and performance metrics to be measured3. Design performance test scenarios that mimic anticipated user interactions, workload patterns, and system behavior. Determine the appropriate mix of users, transaction volumes, and data loads for accurate performance evaluation for CRM domain.4. Derived end-to-end testing of software as a service offering.5. A keen eye for finding the obvious (often overlooked) defects in different components of CRM ( CIM, COM, RMS, and EPC ).6. Interact with stakeholder(s) to understand and document the product feature(s).7. Report Defects, engage in troubleshooting, and interact with the internal developer community.8. Work in a Globally Distributed Development team environment with minimal supervision.9. Reporting the Defect Summary & Defect Execution reports to the Higher management. 10. Automate the microservices in the collection and performed Testing with best practices.11. Database Testing using MS SQL Workbench.12. Train newbies for understanding project domain and automation training.13. Engaged with Malaysian clients directly and assist the team with accurate and precise estimates.

Tasks and Achievements: - Design and develop Test Automation Framework for both Functional and Performance testing that provides a scalable and efficient way to automate the Functional testing process, ensuring optimal test coverage for MORTGAGE business process.- Write automated test scripts on MORTGAGE business, Title, Closing, Purchase, Lender, Client integration and Communication, Refinance in Mortgage, and Disbursement in Mortgage by implementing the Selenium Java with BDD framework using Cucumber library & Testng, & Execute the performance test scenarios for the Baseline test, Load test, Stress test, and Soak test to assure the application works under the given requirements and analyze the test results.- Set up and configure test environments, including test servers, databases, and other necessary components, to replicate production environments accurately.- Update and maintain automated test scripts to accommodate changes in software functionality, enhancements, and new features.- Analyze test coverage and identify areas where additional automated tests are needed to ensure comprehensive testing and minimize the risk of undiscovered defects.- Accelerated Testing Process by automated repetitive and time-consuming testing tasks, enabling faster feedback on software quality.- Improved defect identification by integrating automated tests into the development process, allowing for early bug detection and quicker issue resolution.- Streamlined testing efforts by automating manual testing processes, enabling the team to focus on more critical aspects of testing and increasing productivity.- Established quality metrics and reporting mechanisms, providing stakeholders with clear visibility into the software's quality and progress.- Engaged with the Local & International client and Assist the team with accurate and precise estimates and train the newcomers on automation testing.- Database testing using mySQL and assure the data is stored in defined tables.

Lahore, Punjab, Pakistan

I had been served as SQA Consultant and there are some tasks and achievements did:- Conducting Quality Assessments: Perform comprehensive assessments of the client's software development processes, tools, and methodologies to identify areas for improvement in quality assurance practices.- Defining Test Plans and Strategies: Collaborate with the development team to define test plans, test cases, and test strategies that cover the functional, performance, and usability aspects of the software.- Test Execution and Defect Management: Execute test cases, track and manage defects, and work closely with developers and stakeholders to ensure timely resolution of issues and maintain a high-quality product.- Automation Implementation: Identify opportunities for test automation and develop automation frameworks and scripts to streamline the testing process, improve efficiency, and reduce human error.- Process Improvement Initiatives: Identify bottlenecks and areas of inefficiency in the software development lifecycle and suggest process improvements to enhance overall quality and productivity.

Lahore District, Punjab, Pakistan

❖ Expertise in Manual testing, Regression testing, Security testing, Integration testing, Black box testing, Alpha testing, Retesting and E2E testing and UAT.❖ Working on Load testing using JMeter.❖ Functional Testing using Selenium with Python on current project1. IntVue Web application for Online Recruitment system2. TecKnow - Drive Thru Embedded ordering system3. Snap Raise- Ecommerce project❖ Database Testing on PostgreSQL using Linux Environment.❖ Responsible for managing and project planning and testing Involving experience in writing test case, requirement document, scope document and knowledge transfer document.❖ Experience of creating mock-ups for projects.❖ Train newbies for understanding project domain.❖ Train new team members about test cases, Test scenarios and techniques of Manual testing and for Automation tools.❖ Ability to deal with the Local & International client directly.❖ Assist the team lead with accurate and precise estimates.❖ Expert in discussion of ticket estimation, review the sprint and assist to polish the product by suggestion.❖ Working on different projects and collaboration with all QA’s team.❖ Assist to team to learn new tools and give training sessions on new automation tools

Lahore, Punjab, Pakistan

❖ QA & QC Standards, Test Strategies & Coverages, Test Plans & Test Cases, Functional Testing, Documentation, Regression & Negative Testing, UI & Compatibility Testing, Data Interface & Migration Testing, Defect/Bug Tracking❖ Performance/Load/Stress Testing, Sanity & Smoke Testing, working on JIRA Bug Management Tool.❖ Worked on Selenium(java), Jmeter, Postman, Katalon Studio Automation Tools

Lahore District, Punjab, Pakistan

There are following tasks that I have done during this job and strongly griped:❖ Work with Lead QA engineer to create test cases for original application. ❖ Perform manual regression, smoke, etc. testing and reported bugs to QA Lead.❖ Learned the core concepts of testing and writing/updating documentation of various types of projects.

Msc Cs, Computer Science, A+

Bsc, Computer Science, B