Team lead for business analysis activities responsible for complete business discovery for Etisalat Telecom Dubai EDWH Revamp project. This role required bridging the gap between the Etisalat business stakeholders’and IBM’s BI development team in order to ensure developments are in line with the dynamic business requirements as well as requirements management developing technical solutions to business problems.

Drive the team of BI specialists, Implementation specialists to ensure and promote the utilization of BI within the organization.Perform in-depth study and build strong understanding of each Commercial Business Unit's working, processes and Key Performance Indicators.Manage the creation of practices, policies, systems and procedures consistent with corporate strategies to maximize the use of information.Responsible for the strategies, plans and implementation of knowledge management… Show more Drive the team of BI specialists, Implementation specialists to ensure and promote the utilization of BI within the organization.Perform in-depth study and build strong understanding of each Commercial Business Unit's working, processes and Key Performance Indicators.Manage the creation of practices, policies, systems and procedures consistent with corporate strategies to maximize the use of information.Responsible for the strategies, plans and implementation of knowledge management practices and programs across all functions and departments.Expert knowledge about BI Solutions along with the information and possibilities of analysis it possesses.Build strategic partnerships with key stake holders within the organization and develop/enhance the culture of utilizing BI knowledge across the organization.Market BI as the center of expertise for BI and keep the organization informed about BI service offerings / BI knowledge to the business.Responsible for delivery of BI projects while ensuring robust BI architecture.Ensure that the BI Projects deliver business value.Developing a high level reporting model which supports a robust technology solution, taking into account the user and technical requirements.Responsible for accurate and timely production of automated Management Information reporting to support effective decision making within various business segments. Team building and structuring the team with concepts of delegation of authority, Responsibilities and ownership.Extensive hands-on experience on Linux shell scripting, Oracle BI; Oracle Discoverer/Administrator, Oracle TSQL, PL/SQL, SPSS Statistical Analytics tool, IBM Netezza/Aginity/DB-2 Show less

- DWH Technical Lead & Support- BI Team Manager- Provide standard analysis to higher management giving an insight on business and industry - Manage ad adhoc reporting unit of Business Intelligence.- Design & Implementation of a BI platform, Adding value in new/existing reports/Analysis development, testing and verification of reports.- Administration of data base, Server Maintenance, Security and User Management for all BI tools i.e. SAS, Discoverer, Oracle Web… Show more - DWH Technical Lead & Support- BI Team Manager- Provide standard analysis to higher management giving an insight on business and industry - Manage ad adhoc reporting unit of Business Intelligence.- Design & Implementation of a BI platform, Adding value in new/existing reports/Analysis development, testing and verification of reports.- Administration of data base, Server Maintenance, Security and User Management for all BI tools i.e. SAS, Discoverer, Oracle Web Reporting Portal, Wall Boards etc- Provide on time Sales Channel Commissions and Development of new Commission Policies- Handling campaign management, Subscriber churn Monitoring, Subscriber Loyalty management and support for Commercial decisions/business cases- Administer the reporting environment, user access and implement information security. Help DBA in Planning and forecasting the Hardware needs for smooth Enterprise level reporting.- Handling business support units' Requirements i.e prepaid, postpaid, CLM, Marketing, P&S, IB, Mgmt.Reporting, Finance, Business Operations etc, in launching new products, services and revenue monitoring- Coordinating With Vendor- Team building and trainings- Extensive hands-on development experience on Linux shell scripting, Oracle BI; Oracle Discoverer, Oracle Administrator, SPSS Statistical Analytics tool, Oracle TSQL,PL/SQL, IBM Netezza/Aginity/DB-2 Show less

- Looking after Business unit Sale, affinity, PnS, Finance. Developing ad-hoc reports in Oracle Discoverer and other tools for various departments- Working closely with product and services team by analyzing and providing bespoke reports to them for their new and existing products.- Empower business users in executing the operational reports, extracting revenue/sales trends, daily stats, campaign themselves, by automating the process and developing GUI suitable to business… Show more - Looking after Business unit Sale, affinity, PnS, Finance. Developing ad-hoc reports in Oracle Discoverer and other tools for various departments- Working closely with product and services team by analyzing and providing bespoke reports to them for their new and existing products.- Empower business users in executing the operational reports, extracting revenue/sales trends, daily stats, campaign themselves, by automating the process and developing GUI suitable to business needs- Handling lucky draw, gathered and analyzed for the eligibility for different campaign- Providing LCR service report to finance on monthly basis for payments to Wateen.- Providing support to BSS team in data analysis and new product launch analysis- Development and calculating commission for all channels.- In-house solution / development for commission process- Processing end-to-end procedure for Nadra (NIC) Verification/PTA668- Extensive hands-on development experience on Linux shell scripting, Oracle BI; Oracle Discoverer, Oracle Administrator, Microsoft BI Suite(SSIS,SSRS/SSAS), SPSS Statistical Analytics tool, Oracle TSQL, PL/SQL Show less

- Defining & streamlining controls for fraudulent activities and strategies to identify & control various types of frauds.- Assisting Head of Fraud/Manager Revenue Assurance in developing strategy for optimal performance of fraud system.- MNP PORTIN/PORTOUT trends & detail revenue analysis for higher management.- Subscriptions and their respective services reconciliation to identify the difference between switch and billing system. i.e HLR vs BILING reconciliations.- Ensuring… Show more - Defining & streamlining controls for fraudulent activities and strategies to identify & control various types of frauds.- Assisting Head of Fraud/Manager Revenue Assurance in developing strategy for optimal performance of fraud system.- MNP PORTIN/PORTOUT trends & detail revenue analysis for higher management.- Subscriptions and their respective services reconciliation to identify the difference between switch and billing system. i.e HLR vs BILING reconciliations.- Ensuring that fraud suspected reports for inbound roamers are generated on daily basis and are disseminated to roaming partners within 24 hours of operations.- Ensuring credit exceeding reports for postpaid subscribers are generated after every 4 hours and are disseminated to Credit & Collection for blocking or any other action.- Developing risk assessment methodology for new product launches.- Alerting management for new network element arrival or modification in existing network element regarding fraud system- Extensive hands-on development experience Microsoft BI Suite(SSIS,SSRS/SSAS), Subex Azure (RA & FM), Board MIT BI Kit, PL/SQL Show less