Muhammad Usman Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Provided exceptional customer service by actively engaging with customers,understanding their needs, and recommending suitable products.- Demonstrated in-depth product knowledge, staying current on new arrivals and features, and effectivelycommunicated product benefits to customers.- Implemented effective merchandisingstrategies, ensuring optimal product placement and presentation to enhance visibilityand drive sales.- Collaborated with cross-functional teams to execute promotions andmarketing initiatives, resulting in increased foot traffic and sales.- Resolved customerconcerns and inquiries promptly and professionally, maintaining a high level of customersatisfaction. Conducted regular inventory checks, monitored stock levels, andcollaborated with management to optimize product assortment based on customerdemand. Consistently upheld visual merchandising standards, creating an appealing andorganized store environment.

Islāmābād, Pakistan

Customer Service:Greet and assist customers in a friendly and helpful manner.Provide information about current promotions, products, and services.Answer customer questions and resolve any issues or concerns.Product Knowledge:Stay informed about H&M's product offerings, including clothing lines, accessories, and seasonal collections.Assist customers in finding specific items, sizes, or styles.Sales and Upselling:Actively promote and upsell products to increase sales.Encourage customers to sign up for H&M loyalty programs or credit cards if applicable.Fitting Rooms:Monitor fitting rooms, counting items and ensuring their cleanliness.Assist customers trying on clothes and provide opinions when asked.Cashier Duties:Operate cash registers to process customer purchases accurately.Handle cash, credit, and debit card transactions.Issue receipts and maintain proper cash handling procedures.Stocking and Merchandising:Restock and replenish clothing racks, shelves, and displays as needed.Keep the store tidy and well-organized.Assist with visual merchandising, ensuring that products are displayed attractively.Loss Prevention:Help prevent theft and unauthorized removal of store merchandise.Be vigilant in monitoring for suspicious activities and report any incidents to management.Returns and Exchanges:Process returns and exchanges according to company policies.Inventory Control:Assist with inventory counts and restocking inventory as necessary.Teamwork:Collaborate with other team members to achieve store goals and maintain a positive work environment.Assist with opening and closing procedures.Compliance:Follow company policies and procedures, including dress code, attendance, and punctuality.Adhere to safety regulations and guidelines.Customer Feedback:Gather and relay customer feedback and suggestions to management.Training:Participate in training programs to stay updated on product knowledge and customer service skills.

Dubai, United Arab Emirates

During this period, I was initially selected to workfor a "APPAREL'S COMPANY" and "I had completedthe company's initial training." However due to theunforeseen impact of the COVID-19 pandemic, mystart date was postponed, and I was unable to jointhe company as planned

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services, A

Bachelor Of Commerce - Bcom, Business/Commerce, General