Muhammad Athar Khan Email & Phone Number

United Arab Emirates

• Emirate Global Aluminium (Client)End user Team Responsibilities:
• Team Management: Oversee team activities, schedule shifts, and manage workloads.
• Training and Development: Provide training and professional development for team members.
• Performance Monitoring: Evaluate team performance, set goals, and address issues.
• Escalation Management: Handle complex or critical issues that require advanced troubleshooting.
• Process Improvement: Enhance support efficiency through process optimization and tool updates.

Dubai, Dubai, United Arab Emirates

• Launched strategic network enhancements, resulting in a 25% reduction in infrastructure costs, a 10% decrease in security incidents, and a 45% performance boost. Boosted network support efficiency by 20% through.
• Oversight of DELL EMC PowerEdge R740 servers and IDRAC and RAID configuration.
• Administration of Active Directory services, and File Server
• Administration of ERP and Accounting software to meet business needs.
• Administration of Microsoft Windows Server (2019).
• Administration of Microsoft SQL Server (2017) for optimized database performance.

Karāchi, Sindh, Pakistan

• Streamlined operations, achieving a commendable 15% efficiency boost. Strengthened cybersecurity, resulting in a notable 25% reduction in incidents, and secured a 10% cost savings in IT budgets. Negotiated vendor.
• Deployment, configuration, and maintenance of DELL EMC PowerEdge R720 servers (IDRAC, firmware upgrade, Monitoring logs)
• Implementation and Administration of SAP Business One, Oracle ERP, and other customized ERP & software for Payroll, Inventory, and Accounts
• Administration of Microsoft Windows Server (2008, 2012, 2016, and 2019)
• Administration of Microsoft SQL Server (2000, 2008, 2014 and 2017).
• Administration of Office 365 Email server.

Karāchi, Sindh, Pakistan

• Directed IT operations, achieving a 15% boost in system efficiency. Supervised successful projects, enforced IT policies, and furnished efficient technical support, contributing to a 20% team productivity increase..
• Administered DELL PowerEdge T130 servers making sure their optimal performance.
• Managed Microsoft Windows Server 2008, handling configurations and updates.
• Responsible for Microsoft SQL Server 2008, for efficient database operations.
• Achieved and maintained PFsense Firewall to ensure network security.
• Provided support for Windows XP and Windows 7 operating systems.

Karāchi, Sindh, Pakistan

• Tuned Windows Server and SQL, significantly enhancing performance. Improved network security with ISA Server 2004. Offered tech support, and administered accounting software, CCTV, and ERP for raised efficiency..
• Administered Microsoft Windows Server 2003, configurations and updates
• Microsoft SQL Server 2000, optimizing database performance.
• Overseen Microsoft Internet Security and Acceleration (ISA) 2004 for robust network security.
• Provided technical support for Windows XP, Windows 98, and Vista operating systems.
• Guided End-users with Microsoft Office 2007 and 2010 applications.

Karāchi, Sindh, Pakistan

• Optimized Windows Server and SQL for refined performance. Enhanced network security with ISA Server 2004.
• Contributed tech support for various Windows versions and resolved ERP and accounting software issues for growth and efficiency. Efficiently handled DHCP Server and WEB Hosting for high email uptime.
• Administered Microsoft Windows Server 2000 and 2003, configurations and updates.
• Oversaw Microsoft Windows Directory Services management, DHCP, DNS, and (RRAS) server.
• Run MDaemon Email server, monitoring reliable email services.
• Rendered technical support for Windows XP, Windows 98, Professional OS, and Office 2000.

B.Com, Accounts

I Com

Matric, Science

A+ Certification Course,Mcsa & Mcse In 2000 & 2003, Ccna & Ccnp