Muhammad Arslan Shahid

Muhammad Arslan Shahid Email and Phone Number

Product @ Idealy.ca | AI | MBA | CSPO @
Muhammad Arslan Shahid's Location
Greater Toronto Area, Canada, Canada
About Muhammad Arslan Shahid

Data-driven professional with over 5 years of extensive experience in Product Management, specializing in using consumer insights to create customer-centric products, enhance user experience and boost company profitability. At MCB Bank, I developed and launched a solar financing product, resulting in 145k new acquisitions in the first year by effectively capturing both B2C and B2B markets.Here are some additional highlights of my achievements:- Increased conversion rates by 18% for MCB Home Loan by introducing the Informal Income Calculation method.- Successfully launched four consumer finance products: Allied Home, Allied Solar, MCB Green Ghar, and MCB Roshan Apna Ghar.- Delivered the MVP of Allied Home Finance 6 months early through efficient prioritization.- Collaborated with cross-functional teams (engineering, UX, marketing) to ensure successful product launches across multiple roles.- Led a collaborative migration project with Visa to transition credit card chip technology from CVN 10 to CVN 18, paving the way for a more secure 3D Secure feature.

Muhammad Arslan Shahid's Current Company Details
Idealy.ca

Idealy.Ca

Product @ Idealy.ca | AI | MBA | CSPO
Muhammad Arslan Shahid Work Experience Details
  • Idealy.Ca
    Product Analyst
    Idealy.Ca Jan 2024 - Present
    Ontario, Canada
    I leverage market research and user insights to inform product strategy and design decisions, optimizing the user experience and driving customer satisfaction. This includes developing comprehensive customer personas, conducting user interviews to gather qualitative feedback, and contributing to the improvement of interactive product features.
  • Mcb Bank Limited
    Product Manager
    Mcb Bank Limited Oct 2021 - Sep 2023
    Spearheaded the development and launch of "MCB Green Ghar Finance," a solar panel system financing solution, achieving market capture and a user base of 145,000 within a year. Utilized user research to identify customer pain points and implemented automated solutions to streamline processes. Led cross-functional teams (engineering, UX, marketing) to ensure successful product launch. Analyzed user data to track KPIs, measure customer adoption, and optimize product performance.Developed a comprehensive product business plan for "MCB Roshan Apna Ghar," catering to over 1 million B2B and B2C customers, resulting in $606K in revenue and an 18% increase in conversion rates. Employed Agile methodologies (Scrum) to manage product development and ensure alignment with business goals.
  • Allied Bank Limited
    Associate Manager Consumer Loans
    Allied Bank Limited Apr 2018 - Oct 2021
    Led the development and launch of Allied Home Finance, a new consumer product that expanded the bank's customer reach. Collaborated with marketing and engineering teams to bring the product to market on time and within budget.Utilized data analysis to identify opportunities to improve product performance. Increased SLA (Service Level Agreement) deliverables from 19% to 61% by streamlining processes and leveraging data insights.Collaborated effectively with cross-functional teams (engineering, compliance, risk management) on product initiatives. Successfully implemented a new 3D secure feature in the Credit Card Chip ("Migration from CVN 10 to CVN 18") to enhance security.
  • Allied Bank Limited
    Assistant Branch Manager
    Allied Bank Limited Oct 2016 - Apr 2018
    In my role as Assistant Branch Manager, I took initiatives that increased both sales growth and customer satisfaction. By implementing a targeted sales training program, we achieved a remarkable 20% boost in cross-selling, contributing significantly to overall sales expansion. Leading a collaborative Loan approval project, I worked closely with credit and risk teams, resulting in an impressive 35% annual growth in the bank's customer footprint. Additionally, I established a successful client outreach program, resolving 90% of customer queries effectively and enhancing positive customer relations.

Muhammad Arslan Shahid Education Details

Frequently Asked Questions about Muhammad Arslan Shahid

What company does Muhammad Arslan Shahid work for?

Muhammad Arslan Shahid works for Idealy.ca

What is Muhammad Arslan Shahid's role at the current company?

Muhammad Arslan Shahid's current role is Product @ Idealy.ca | AI | MBA | CSPO.

What schools did Muhammad Arslan Shahid attend?

Muhammad Arslan Shahid attended Duke University, University Of The Punjab, University Of The Punjab, Lahore, Government College University, Lahore.

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