Customer Service Representative
CurrentAnswering customer enquiries or passing them on to the appropriate department.Giving information and helping to solve customer problems.Selling products and taking orders.Arranging services for customers, for example, booking hotel rooms or arranging car hire.Processing complaints and, if appropriate, issuing refunds.Taking information from customers and entering it into a database.Taking payments by cash, cheque or credit card.Making sure that the customer's… Show more Answering customer enquiries or passing them on to the appropriate department.Giving information and helping to solve customer problems.Selling products and taking orders.Arranging services for customers, for example, booking hotel rooms or arranging car hire.Processing complaints and, if appropriate, issuing refunds.Taking information from customers and entering it into a database.Taking payments by cash, cheque or credit card.Making sure that the customer's experience is a positive one. Show less