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Muhammad Fahad Bin Saad is listed as Experienced Customer Support Specialist | Passionate About Delivering Exceptional Customer Experiences | Open to Remote Opportunities at Hudson, a with 2353 employees, based in Karachi Division, Sindh, Pakistan. AeroLeads shows a matched LinkedIn profile for Muhammad Fahad Bin Saad.
Muhammad Fahad Bin Saad previously worked as Customer Experience Specialist at Hudson and Customer Support Officer at Maddiction. Muhammad Fahad Bin Saad holds Bachelor Of Business Administration - Bba, Human Resources Management And Services from Khadim Ali Shah Bukhari Institute Of Technology.
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Hello! My name is Fahad, and I am a dedicated business graduate with a strong passion for delivering exceptional customer experiences. With over seven years of extensive experience in customer support roles, I have had the privilege to work with esteemed global organizations across diverse industries.My professional journey has taken me to various countries, including Malaysia, Australia, America, and Pakistan, where I have honed my skills in providing top-notch customer service. Currently, I am serving as a Customer Support Specialist at Hudson Australia, where I excel in managing contractor data, providing prompt assistance on Zendesk, and ensuring a seamless experience for clients and contractors alike.Prior to my current role, I worked at Maddiction Inc. as a Customer Support Officer, where I efficiently handled customer queries, managed tickets on Zendesk, and facilitated order processing via live chat. My tenure at EVentures and Global Travel Planner further enriched my experience in addressing customer concerns, booking tickets, and ensuring customer satisfaction.Additionally, I have contributed to the marketing and student affairs department at KASBIT University as a Relationship Officer, where I assisted in BTL campaigns, social media marketing, and data management.I am passionate about remote work and am open to new opportunities in customer experience and support. My expertise includes customer query resolution, order processing, administrative support, team leadership, and proficiency in tools like Zendesk, LiveChat, Google Workspace, Microsoft 360, and MS Office.For any inquiries or to discuss collaboration opportunities, please feel free to reach out to me via email at mfahadbinsaad@gmail.com or by phone at 03362825095.Thank you for visiting my profile, and I look forward to connecting with you!
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Australia
Proficiently managing contractor data using Daxtra, I ensure seamless customer support on Zendesk for both clients and contractors. Additionally, I meticulously update manual timesheets, serve as a liaison between cross-functional teams to swiftly resolve customer issues, and ensure a hassle-free experience for clients and customers alike. My expertise also extends to resolving portal issues promptly and effectively.
Canada
Proficiently handling customer inquiries and managing tickets on Zendesk, I swiftly address and resolve customer complaints. Additionally, I adeptly manage orders via live chat, provide guidance on order and refund policies, and successfully upsell digital services to satisfied clients. My role also involves liaising with cross-functional teams to efficiently resolve customer queries.
Malaysia
Providing prompt and efficient responses to customer queries through LiveChat and Zendesk for the HIDE.ME VPN product.
Karāchi, Sindh, Pakistan
Managing customer inquiries, facilitating ticket bookings, and offering travel itineraries. Collaborating with airlines to address ticketing concerns. Handling communication via email, live chat, and phone calls.
Other employees you can reach at hudson.com. View company contacts for 2353 employees →
Frank Sun
Colleague at HudsonHuangpu District, Shanghai, China
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Kenny Wang
Colleague at HudsonChangning District, Shanghai, China
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Sadia Shafiq
Colleague at HudsonNew York, United States
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Nakiya M. Santos
Colleague at HudsonJersey City, New Jersey, United States
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Kamran Ali Khan
Colleague at HudsonKarāchi, Sindh, Pakistan
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Maxine Ding
Colleague at HudsonHuangpu District, Shanghai, China
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Kal Kal
Colleague at HudsonVancouver, British Columbia, Canada
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Sara Farhan
Colleague at HudsonKarāchi, Sindh, Pakistan
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Ian Li
Colleague at HudsonHuangpu District, Shanghai, China
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Fiona Maybery
Colleague at HudsonMelbourne, Victoria, Australia
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Quick answers generated from the profile data available on this page.
Muhammad Fahad Bin Saad works for Hudson.
Muhammad Fahad Bin Saad is listed as Experienced Customer Support Specialist | Passionate About Delivering Exceptional Customer Experiences | Open to Remote Opportunities at Hudson.
Muhammad Fahad Bin Saad is based in Karachi Division, Sindh, Pakistan while working with Hudson.
Muhammad Fahad Bin Saad has worked for Hudson, Maddiction, Eventures, and Global Travel Planners.
Muhammad Fahad Bin Saad's colleagues at Hudson include Frank Sun, Kenny Wang, Sadia Shafiq, Nakiya M. Santos, and Kamran Ali Khan.
You can use AeroLeads to view verified contact signals for Muhammad Fahad Bin Saad at Hudson, including work email, phone, and LinkedIn data when available.
Muhammad Fahad Bin Saad holds Bachelor Of Business Administration - Bba, Human Resources Management And Services from Khadim Ali Shah Bukhari Institute Of Technology.
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