Muhammad Farooq Email & Phone Number

Scarborough, On

Toronto, Canada Area

# Infrastructure support for different platforms including MS Windows Server, MS SharePoint, Vmware, MS Exchange, and Linux.#24/7 Production support. ITIL procedures for Incident Management, Problem Management and Change Management.#Coordination with different teams to propagate the changes in a systematic environment.#Creating and updating the process and procedure documents in order to add to the knowledgebase.

Toronto, Canada Area

# Established liaison with project, operations and business groups to propose and implement infrastructure improvement initiatives# Provided infrastructure and solution architecture services for various technology platforms including MS Windows Server, MS BizTalk Server, SQL, Solaris, MS SharePoint and VMware# Defined and implemented service levels, project compliance, issue escalation and resolution strategy, service delivery standards, best practices, and service delivery standards… Show more # Established liaison with project, operations and business groups to propose and implement infrastructure improvement initiatives# Provided infrastructure and solution architecture services for various technology platforms including MS Windows Server, MS BizTalk Server, SQL, Solaris, MS SharePoint and VMware# Defined and implemented service levels, project compliance, issue escalation and resolution strategy, service delivery standards, best practices, and service delivery standards # Reduced project risks by implementing infrastructure optimization and business continuity plans Show less

Edmonton, Canada Area

# Managed planning, development, and use of consistent, standards and policies pertaining to maintenance and optimization of IT infrastructure# Successfully managed transition of new systems from staging to production environment by leading capacity planning, implementation, performance tuning, and maintenance activities for network, storage, and connectivity resources# Managed network and system infrastructure by installing, configuring, administrating and deploying various information… Show more # Managed planning, development, and use of consistent, standards and policies pertaining to maintenance and optimization of IT infrastructure# Successfully managed transition of new systems from staging to production environment by leading capacity planning, implementation, performance tuning, and maintenance activities for network, storage, and connectivity resources# Managed network and system infrastructure by installing, configuring, administrating and deploying various information technology solutions# Managed IT security and controls services to clients to assess, # Designed, built and managed IT infrastructure within enterprise architecture by expanding, optimizing existing assets under organizational security, service delivery and compliance policies Show less

Greater New York City Area

# Managed 24/7 production support and monitoring to ensure a proactive issue resolution strategy# Planned and executed the strategy to stay current on the latest technology # Managed and tested high availability and disaster recovery solutions by implementing storage structures, disaster recovery, and failover plans# Led implementation of changes, enhancements and upgrades to core infrastructure # Managed and monitored SLAs for uptime and performance of core Infrastructure#… Show more # Managed 24/7 production support and monitoring to ensure a proactive issue resolution strategy# Planned and executed the strategy to stay current on the latest technology # Managed and tested high availability and disaster recovery solutions by implementing storage structures, disaster recovery, and failover plans# Led implementation of changes, enhancements and upgrades to core infrastructure # Managed and monitored SLAs for uptime and performance of core Infrastructure# Prepared, maintained and distributed documentation for all critical servers and core network assets# Researched, and evaluated new products, features, technologies, and trends to provide innovative ideas and solutions for the improvement of existing infrastructure Show less

Albany, New York Area

# Coordinated the development, implementation and maintenance of data network communications# Used LAN/WAN systems to help plan and install internal and external networks# Tested and evaluated network systems to eliminate problems and make improvements # Analyzed, designed, and implemented networking technologies that addressed client needs and accommodated scalability, security, and redundancy requirements# Proposed, designed, installed and tested various networking solutions… Show more # Coordinated the development, implementation and maintenance of data network communications# Used LAN/WAN systems to help plan and install internal and external networks# Tested and evaluated network systems to eliminate problems and make improvements # Analyzed, designed, and implemented networking technologies that addressed client needs and accommodated scalability, security, and redundancy requirements# Proposed, designed, installed and tested various networking solutions and equipment Show less