- Monitored project risks in advance and created mitigation measures to address them in advance reducing project disruption and financial costs. - Used tactical skills, experience and talents to lead and deliver groundbreaking thinking and visionary goals for the e-commerce platform to boost customer experience. - Continually sought to improve the online and interactive experiences by researching and staying abreast of new and innovative solutions, capabilities, industry trends and emerging market and customer needs.- Took part in the planning, developing and implementing product campaigns fostering growth and improving profitability. - Managed new product development and features roadmap from strategic planning to implementation by working with cross-functional teams that included marketing, technology, customer service and finance. - Analyzed product performance and customer feedback post-launch and responded quickly to diagnose and correct any problems. - Independently generated new product ideas, researched them for feasibility and business impact and lead the implementation of these ideas. - Demonstrated excellent leadership skills by managing more than 50 manufacturers to produce high quality furniture using the right technology and employing essential cost cutting measures. - Coordinated all manufacturers, suppliers and clients using advanced CRM tools ensuring fast and seamless execution of queries and solutions. - Demonstrated excellent teamwork and collaboration skills by solving minor and major problems as a team within the shortest time possible. - Received and acted on clients’ feedback extensively within a short period of time. - Established and nurtured relationships with key strategic partners which played an important role in growth of the company.

- Initiated more than 30 projects such as the Telecom Franchise Management Solution and Wi-Tribe CPE Refurbishment bringing in vast resources to the company. - Coordinated clients and staff members using an in-built CRM platform ensuring that services were being offered above board. - Received new projects and worked in collaboration with the team to ensure that high quality work was achieved. - Conducted training and development sessions with programmers and other staff to ensure fast and accurate delivery of systems as well growth to their technology learning curve. - Monitored and conducted performance appraisals to staff members in a timely manner to ensure quality of work done. - Demonstrated excellent teamwork abilities by working together with staff members to achieve the set objectives. - Fostered the relationship of the company with key stakeholders including vendors, clients and outsourcing partners.