Muhammad Naeem Email & Phone Number

Global

* Database Design & Modelling,* Database support,* Performance tuning,* Query optimization,* Database Backup/Recovery,* Data Replication on-prem/cloud to cloud/on-prem,* AWS RDS DMS service,* SQL Server to PostgreSQL DB Migration,* Grafana Dashboards,* ElasticSearch, FileBeat, Logstash, PostgreSQL, MySQL, Jenkins, Prometheus backed dashboards.

Pakistan

Managed, monitored, administered and supported existing setups of on-prem/cloud-based SQL Server databases (around 50) running behind HR, Payroll, Financial and other applications. Also managed database documentation/SOPs, day-to-day database/queries optimization, database setup/implementations/upgrades at client ends etc. along with the other routine activities. Spearheaded the v3 to v4 application upgrade activities for Serena Hotels and IndusPharma.Main Responsibilities:* MS… Show more Managed, monitored, administered and supported existing setups of on-prem/cloud-based SQL Server databases (around 50) running behind HR, Payroll, Financial and other applications. Also managed database documentation/SOPs, day-to-day database/queries optimization, database setup/implementations/upgrades at client ends etc. along with the other routine activities. Spearheaded the v3 to v4 application upgrade activities for Serena Hotels and IndusPharma.Main Responsibilities:* MS SQL Server Administration (on-prem/cloud) * Performance Tuning and Optimization* Disaster Recovery* Restore, Log Shipping, Database Mirroring* Replication Show less

• Implemented Anti-Money Laundering (AML) solution at 1 of the leading Islamic banks of Pakistan – Meezan Bank. • Assisted in the migration of application from a box-based environment to a virtual environment. • Customized reporting, query development, application maintenance and support activities to various other banks.• Conducted application based user/management trainings as per need basis. • Facilitated project and business meetings.

Karachi, Pakistan

• Managed all the aspects of the setup of a Network Operation Center (NOC) for the State Bank of Pakistan. • Assisted in implementing the CA Service Desk module emphasizing on IT Services Management (ITSM), Service Level Management (SLA), Availability Management and Infrastructure Management.• Implemented the CA DB Insight module integrating with CA eHealth.• Assisted in implementing CA User Activity Reporting module, formerly CA ELM.• Formulated strategic plans, project… Show more • Managed all the aspects of the setup of a Network Operation Center (NOC) for the State Bank of Pakistan. • Assisted in implementing the CA Service Desk module emphasizing on IT Services Management (ITSM), Service Level Management (SLA), Availability Management and Infrastructure Management.• Implemented the CA DB Insight module integrating with CA eHealth.• Assisted in implementing CA User Activity Reporting module, formerly CA ELM.• Formulated strategic plans, project schedules, ascertaining resource allocation estimates, monitoring project progress and informing the same to team, clients, service managers to enable proactive service.• Mapped project scope and objectives streamlining efforts toward attaining optimum project configuration in line with CSF in addition to performing vendor and client coordination.• Maintained highest standards of quality on deliverables according to envisaged implementation methodology and ensured escalation procedures followed.• Adhered to prescribed implementation and quality standards, maintaining project associated documentation while ensuring high levels of motivation among team members.• Enhanced the project’s output image and ensured promotion of services provided across client sites through exemplary service and careful nurturing of client relationships thereby guaranteeing maximum client satisfaction. • Facilitated business meetings enforcing project standards. Show less

Karachi, Pakistan

• Worked as a local liaison in the implementation of FairIsaac’s (partner company) Capstone Decision Manager and Decision Accelerator at a leading bank of Pakistan. • Developed report templates for a couple of international clients.• Attended business and technical meetings of FairIsaac’s Capstone application. • Participated in the setup, implementation, configuration, testing & troubleshooting, integration and launching of the smooth running Capstone application.• Translated… Show more • Worked as a local liaison in the implementation of FairIsaac’s (partner company) Capstone Decision Manager and Decision Accelerator at a leading bank of Pakistan. • Developed report templates for a couple of international clients.• Attended business and technical meetings of FairIsaac’s Capstone application. • Participated in the setup, implementation, configuration, testing & troubleshooting, integration and launching of the smooth running Capstone application.• Translated client software requirements into functional specifications and assisted technical team during development phase, designed detailed test plans and carried out testing to ensure that business requirements and functional specifications were fulfilled.• Conceived and maintained logs, reference manuals, training and extended support to users in system orientation by employing problem-solving & root cause analysis techniques to assist with issue resolution.• Facilitated in arranging meetings and demos for XM3 with local prospects and existing clients in addition to educating them on how our solutions could optimize their operations. Show less

Karachi, Pakistan

• Managed the development, implementation and maintenance related issues of HRIS/HRMS (local ERP) and its application team comprising of cross disciplinary and functional specialist resources. • Designed upgrades and enhancements to the product (HR & Payroll) modules of HRIS/HRMS having a list of 30+ clientele. • Spearheaded the HRIS/HRMS implementation and customization for 2 of the largest banks of Pakistan with a successful implementation of HRIS/HRMS at 1 bank.

Riyadh, Saudi Arabia

Worked as part of their local team on a small contract based assignment.• Analyzed and developed applications and modules for in-house usage of leasing domain.• Devised bilingual interfaces in both Arabic and English, composed reports in Oracle 9i and Developer 6i based environments.• Evaluated existing infrastructure, analyzed requirements for enhancement and implemented changes to systems in the most cost effective way possible under resource and environmental constraints.•… Show more Worked as part of their local team on a small contract based assignment.• Analyzed and developed applications and modules for in-house usage of leasing domain.• Devised bilingual interfaces in both Arabic and English, composed reports in Oracle 9i and Developer 6i based environments.• Evaluated existing infrastructure, analyzed requirements for enhancement and implemented changes to systems in the most cost effective way possible under resource and environmental constraints.• Formulated a variety of modules to enhance interface functions and user friendliness. Show less

One of the largest software exporter companies of its time, the company was a leading IT enterprise consulting and solutions provider engaged in offering high level outsourced customized software development services primarily to the process industries, telecom, B2B ecommerce and service management sectors.• Shared responsibilities across a variety of cross disciplinary projects and worked in the capacities of Project Manager, Coordinator, Database Section Lead, Team Lead and Developer as… Show more One of the largest software exporter companies of its time, the company was a leading IT enterprise consulting and solutions provider engaged in offering high level outsourced customized software development services primarily to the process industries, telecom, B2B ecommerce and service management sectors.• Shared responsibilities across a variety of cross disciplinary projects and worked in the capacities of Project Manager, Coordinator, Database Section Lead, Team Lead and Developer as per project demands. • Involved in the design, management, analysis, development and monitoring of ongoing projects in addition to preparing project RFP's, proposals for clients and prototyping. • Interacted with the clients in guiding and understanding their project requirements, updated them on project progress and managed all resources under purview to meet project deliverables within time and money constraints.• Worked with several functional & technical teams, involved in successfully delivering local and export oriented projects for a diversified clientele. Show less

Was invovled in the analysis, design, development and implementation of a customized Billing System for the Sui Southern Gas Company (SSGC - Pakistan).

Ms (It), It

Hssc, Pre-Engineering