Providing digital procurement solutions to UK Mid Market and Enterprise organisations in the Higher Education and Non-profit sectors.

Onboarding private sector organisations to Amazon Business.

• Supervised daily store operations, ensuring high standards of customer service, safety, and security were met.• Led and managed a team of 6 employees, providing guidance, training, and coaching to ensure optimal performance and productivity.• Conducted regular team meetings to delegate tasks, communicate priorities, and provide feedback on performance, resulting in improved customer management and sales. • Monitored and analysed sales performance, inventory levels, and supply chain disruptions, and took proactive measures to address issues and ensure product availability.