Muhammad Sohaib Email & Phone Number

Dubai, United Arab Emirates

Managing 3 Building, 3 Offices and 2 Workshops Related to IT, CCTV, IP Telephonic System.• Managing All IT Infrastructure of All Construction Sites, Installation to Configuration.• Worked Expo Project (Iran Pavilion, Slovenia Pavilion, Venezuela Pavilion, Sports Bar, Italy Restaurant)• Design, install, and maintain a company's computer systems.• Responsible for testing, configuring, and troubleshooting hardware, software, and networking systems tomeet the needs.•… Show more Managing 3 Building, 3 Offices and 2 Workshops Related to IT, CCTV, IP Telephonic System.• Managing All IT Infrastructure of All Construction Sites, Installation to Configuration.• Worked Expo Project (Iran Pavilion, Slovenia Pavilion, Venezuela Pavilion, Sports Bar, Italy Restaurant)• Design, install, and maintain a company's computer systems.• Responsible for testing, configuring, and troubleshooting hardware, software, and networking systems tomeet the needs.• Installing, Updating and Managing Hardware and software.• Manage and installation ERP System.• Installation and manage Cloud system.• Managing with Ecommerce(www.bldmall.com), Regular Updates, Listing, etc.• Run quality checks on products/programs to ensure optimal and efficient performance.• Ensure the security of an organization’s IT database by performing backups and updating security protocol• Training staff on newly installed hardware and software systems.• Fixing hardware, software, and networking issues.• Install and configure IT systems such as local area networks and wide area networks• Provide advice and recommendations to management on processes and techniques required for improvedwork operations• Collaborate with programmers, developers, and designers to achieve set objectives• Conduct surveys and research to identify areas that require improvement and ways to achieve desiredimprovement.• Providing advice on selection and purchase of IT equipment’s.• Creation and configuration Email’s and managing Domains.• Installation of Biometrics Punching Devices for Attendance.• Regular Collect Attendance Data and Make Reports.• Install and maintain wireless and wired Technologies.• Installation of CCTV and Related to SERA Approvals.• Ensuring security software is kept up to date.• Controlling Software for Centralized AC System (Samsung).• Managing and Installing Omada System and EAPs. Also manage it remotely.• Also doing Procurement work for construction Sites Show less

United Arab Emirates

Handling Remote System Support and giving solutions for Technical issuesProvide proper resolutions for IT Service Desk calls within assigned time periodMicrosoft Windows platform management and configuration.Providing advice on selection and purchase of IT equipment’s.Ensure Antivirus protection & solutions are maintained and updated.Exposure- Domain migration and Server -Client Administration.Provides Technical Assistance to Clients.Configuration of Routers and… Show more Handling Remote System Support and giving solutions for Technical issuesProvide proper resolutions for IT Service Desk calls within assigned time periodMicrosoft Windows platform management and configuration.Providing advice on selection and purchase of IT equipment’s.Ensure Antivirus protection & solutions are maintained and updated.Exposure- Domain migration and Server -Client Administration.Provides Technical Assistance to Clients.Configuration of Routers and Switches.Resolves client’s Technical issues on call or remotely.Installation and commissioning of Network facilities includes Routers, Switches etc.Designing and Implementing Wi-Fi and VoIP Networks.ERP Installation and Configuration.Dealing with ERP, and resolves its problems.Handling Databases, Backups, and ongoing issues,Working with ports, assigning for clients.Handling Servers, and hosting.CCTV Cameras Installation.Biometrics Installation.Firewall Installation and Configuration.Support Clients Regarding Networking, Hardware, CCTV and System Configuration. • Installing & configuring Network Printers.Exposure- Network configuration- Client level.Handled Remote System Support Globally. Show less

Lahore, Pakistan

• Worked on Windows Server 2012 R2. • Adding Rules & Features in Windows Server 2012 R2.• Managing inbound and outbound customer calls and queries in a timely manner as per SLA. • Identify issues, customer’s needs, clarify information & providing solutions.• System/Software Installation, Configuration & Troubleshooting. • Configuration & Troubleshooting of Office 365.• System/Software Installation, Troubleshooting.• Network Troubleshooting.• Follow process &… Show more • Worked on Windows Server 2012 R2. • Adding Rules & Features in Windows Server 2012 R2.• Managing inbound and outbound customer calls and queries in a timely manner as per SLA. • Identify issues, customer’s needs, clarify information & providing solutions.• System/Software Installation, Configuration & Troubleshooting. • Configuration & Troubleshooting of Office 365.• System/Software Installation, Troubleshooting.• Network Troubleshooting.• Follow process & procedures in line as per SLA. Manage social media groups, pages and accounts. Show less

Sargodha

 Investigating, diagnosing and solving computer software and hardware faults. Routine Maintenance and Installing/configuring new computers/telephones. Design website (http://www.rmcsargodha.edu.pk/) Develop training materials and procedures, and/or train users in the proper use of hardware and software. Prepare evaluations of software or hardware, and recommend improvements or upgrades. Setting up new users’ accounts and profiles and dealing with password… Show more  Investigating, diagnosing and solving computer software and hardware faults. Routine Maintenance and Installing/configuring new computers/telephones. Design website (http://www.rmcsargodha.edu.pk/) Develop training materials and procedures, and/or train users in the proper use of hardware and software. Prepare evaluations of software or hardware, and recommend improvements or upgrades. Setting up new users’ accounts and profiles and dealing with password issues. Conducting safety checks on computer equipment. Supports technical needs of conferences. Providing support, including procedural documentation and relevant reports. Installed and configure PABX 2000C 32 lines in hospital and admin block. Write and distribute email, correspondence memos, letters, faxes and forms. Worked closely with IT team members and supervisors to troubleshooting skills. OS installation, (Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2012r configuration and installation. Installing, configuring printer’s scanners and other devices. Network Cabling and router configurations Delivered tier I and tier II support by exercising sharp troubleshooting skills and resolving issues with connectivity issues and software in a client/server environment. Managing and providing support to Hospital Management System Cooperated effectively with vendors to facilitate installation, testing, upgrade, and migration of new software. Provides administrative, clerical, and technical support to Operation Department Set up IT Lab more than 50 systems provide internet services, software’s, and other resource. Installing, configuring Routers Access Points and Switches. Installation of the operating systems and office applications for all network workstations. CCTV cameras system installation and backup. Maintained up to date virus protection tables using McAfee Anti-Virus. Show less