As the IT Manager at CHOCOLALA, a leading chocolate manufacturer and retailer in the UAE and GCC region, I oversee the IT systems and support for more than 200 end users across multiple branches and offices. I am responsible for the implementation, maintenance, and troubleshooting of SAP and other ERPs, such as Quick Books, Odoo, and Retail Pro, as well as the Windows, Exchange, and Hana servers, Office 365, Fortinet, CCTV, and Bio-metrics systems.With more than 9 years of experience in the IT field, I have developed strong skills in inventory management, MIS, report management, EDP, and ERP implementation structures that meet the needs of the organization. I have also successfully completed several projects that improved the efficiency, security, and performance of the IT infrastructure, such as migrating the data center to Microsoft Azure, upgrading the network devices and cabling, and implementing the College Management System software at my previous role as an Assistant Professor and System Administrator at MES KEVEEYAM COLLEGE. I am motivated by the challenges and opportunities that IT offers, and I am always eager to learn new technologies and tools that can enhance the business processes and outcomes.
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It ManagerThe Lincoln GroupsDubai, Ae -
It ManagerChocolala - Llc Uae & Gcc Jan 2022 - PresentUnited Arab Emirates -
It AssistantOrlando Sports Nov 2017 - Dec 2021Dubai, United Arab Emirates• Administer servers, domain, desktop computer, printers, routers, switches, firewalls, phones, software deployment, security updates and patches.• Configuring and support Office 365.• Cabling, Crimping, LAN arrangement, Router and Access point configuration.• Support LANs, WANs, Network segments, Internet and Internet systems.• Ensure design of system allows all components to work properly together.• Setting up and configuring new desktops and laptops.• Troubleshooting on computer hardware and software issues.• Troubleshoot problem reported by users• Design and deploy networks and Make recommendation for future upgrades.• Evaluate and modify system’s performance and Identify user needs.• Used the utilities Ping, Trace Route, RDP, VNC, Team Viewer, Ammyy Admin etc.• Maintain network servers such as file servers, VPN gateways.• Maintain daily tape backup and site tape storages.• Provide hardware and software first- and second-line support to the end users• Finger Enrollment of user.• Installing and configuring the required software for the user.• ERP implementation and backup support• Inventory management and update database of ERP.• E-Commerce Management.• E-Commerce Order Fulfillment• Monitoring the accuracy of reporting and database information. -
Assistant Professor (Ad-Hoc) And System AdministratorMes Keveeyam College, Valancheri Jun 2014 - Mar 2017Valanchery, Malappuram, KeralaAssistant ProfessorSubjects taught – C, C++, C#, JAVA RDBMS, Operating System, General Informatics.System Administrator- Implemented the College Management System software.- Created and imported Master of all the students by year wise.- Handled the College website.- Provide hardware and software first- and second-line support to the end users.- New joiners IT equipment hardware setup and assigning.- Meeting room assistance for internal & external users for all type of audio/video conferencing.- Maintain the Cartridge stock reports and IT Asset List Reports.- Finger Enrollment of teachers.- Fix issues related especially MS Office (Word, Excel, PowerPoint ...etc.), Internet Explorer, Java compatibilities, Printing issues, Network connectivity physically and through the system, Diagnose the hardware problems, Replacing laptop keyboards and screens, All user workstation peripherals connectivity (Monitor, Dock Station, Mouse and Keyboards).- Installing and configuring the required software for the department and labs.- Ability to work with third parties to solve the issues.
Mujeeb Rahman Education Details
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Sree Narayana Guru Institute Of Science And Technology, North Paravur, AluvaFirst Class -
Majlis Arts And Science College.PuramannurPhysics
Frequently Asked Questions about Mujeeb Rahman
What company does Mujeeb Rahman work for?
Mujeeb Rahman works for The Lincoln Groups
What is Mujeeb Rahman's role at the current company?
Mujeeb Rahman's current role is IT Manager.
What schools did Mujeeb Rahman attend?
Mujeeb Rahman attended Sree Narayana Guru Institute Of Science And Technology, North Paravur, Aluva, Majlis Arts And Science College.puramannur.
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