• Onboarded new clients, ensuring smooth integration and alignment with project objectives.• Coordinated with various teams to assign and track tasks, ensuring timely completion and adherence to project timelines.• Facilitated communication between clients and internal teams to address and resolve any issues or concerns.• Managed project documentation and maintained accurate records of client interactions and task progress.• Monitored project workflows to ensure efficient and effective execution of assigned tasks.• Provided regular updates to clients and internal stakeholders on project status and milestones.

• Generated and qualified leads to expand the client base and increase sales opportunities.• Managed client relationships, addressing their needs and ensuring high levels of satisfaction.• Conducted market research to identify potential leads and tailor sales strategies accordingly.• Maintained detailed records of client interactions and sales activities using CRM tools.• Collaborated with the sales team to develop and implement effective sales strategies and initiatives.

● Provide consecutive and simultaneous interpretation for various events.● Apply industry-specific terminology in sectors like healthcare, legal, and business.● Use remote communication tools and technology for high-quality interpretation.● Maintain cultural sensitivity and deliver accurate, culturally appropriate interpretations.● Manage multiple assignments and meet deadlines effectively.

• Provided exceptional support and assistance to customers, ensuring a positive experience.• Handled inquiries and resolved issues efficiently through various communication channels.• Maintained comprehensive product knowledge to address customer queries accurately.• Built and nurtured strong relationships with customers to foster satisfaction and loyalty.• Processed orders and documented customer interactions to ensure accurate records.• Collaborated with cross-functional teams to resolve complex issues and improve service delivery.• Delivered excellent service with a customer-centric approach, addressing needs and enhancing overall satisfaction.