Staff Technical Writer
Current
Sep 2024 - Present
AeroLeads people directory · profile
Mukesh Biswas Email & Phone Number
Technical writer @Diligent
at
Diligent
1 work email found
@ellucian.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Technical writer @Diligent
Location
Bengaluru, Karnataka, India
Company size
Who is Mukesh Biswas? Overview
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Quick answer
Mukesh Biswas is listed as Technical writer @Diligent at Diligent, a company with 916 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a work email signal at ellucian.com and a matched LinkedIn profile for Mukesh Biswas.
Mukesh Biswas previously worked as Staff Technical Writer at Diligent and Information Developer at Ibm. Mukesh Biswas holds Bachelor'S Degree, Aerospace, Aeronautical And Astronautical Engineering, First Class from St Peter'S University.
Company email context
Email format at Diligent
This section adds company-level context without repeating Mukesh Biswas's masked contact details.
{first}.{last}@ellucian.com
86% confidence
AeroLeads found 1 current-domain work email signal for Mukesh Biswas. Compare company email patterns before reaching out.
Profile bio
About Mukesh Biswas
Technical writer with 9+ years of experience specializing in Cloud technologies and SaaS products. Skilled in collaborating with cross-functional teams, content strategy, and information architecture. Proactive problem-solver skilled in brainstorming and researching to find innovative solutions.
Current workplace
Mukesh Biswas's current company
Company context helps verify the profile and gives searchers a useful next step.
Diligent
5 roles
Mukesh Biswas work experience
A career timeline built from the work history available for this profile.
Information Developer
- Leading and managing software documentation efforts for IBM® Power® Virtual Server.
- Utilizing modern tools stack and a Docs-as-code workflow to create UI, CLI, and API documentation.
- Gained foundational expertise across various aspects of IBM Cloud and its services, leading to improved collaboration with cross-functional teams and the timely delivery of high-quality documentation.
- Enhanced API documentation and enabled image translation, resulting in better readability and an enhanced user experience. This effort increased quality score from approximately 65 to 90.
- Developed comprehensive learning plans on the IBM learning platform for all new joiners across India. Furthermore, brainstormed and automated the bulk assignment of the learning plan and reports generation, effectively.
- Automated the end-to-end notification generation of internal peer-review process. Created a Slack workflow to create JIRA items directly from Slack. These initiatives significantly increased efficiency, reduced manual.
Apr 2021 - Sep 2024
Information Developer
- Produced high-quality technical documentation for Ellucian’s higher-education ERP software products, leveraging standard tools including Oxygen, Atlassian products (JIRA and Confluence), GitHub, Salesforce, and OKTA.
- Collaborated closely with product teams to master Ellucian's products and actively participated in hands-on experience during new feature development. Conducted interviews with SMEs, software engineers, testing teams.
- Enhanced documentation with compelling graphical images, flow charts, diagrams, GIFs, and videos to provide engaging visual support.
Feb 2019 - Mar 2021
Engineer
Worked with a data migration team to convert word doc to DITA XML manually and through automated XSLT scripts. Crafted Service Work Instructions for Vestas wind turbines.
Sep 2017 - Jan 2019
Process Associate
Analyzed the intent of the change drivers, validate with engineering documents/drawings, and implemented those to create or correct/update various impacted aircraft manuals.
Apr 2015 - Sep 2017
Team & coworkers
Colleagues at Diligent
Other employees you can reach at diligent.com. View company contacts for 916 employees →
SV
Saravanan V
Colleague at Diligent
Bengaluru, Karnataka, India, India
View →
CS
Christopher Shennette
Colleague at Diligent
Toronto, Ontario, Canada, Canada
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OW
Orealle Whye
Colleague at Diligent
Baltimore, Maryland, United States, United States
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LB
Louis Banfield
Colleague at Diligent
Auckland, Auckland, New Zealand, New Zealand
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MC
Michelle Connell
Colleague at Diligent
Ennis, County Clare, Ireland, Ireland
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PG
Peter Gould
Colleague at Diligent
New Zealand, New Zealand
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ZL
Zoltán Lévai
Colleague at Diligent
Budapest, Budapest, Hungary, Hungary
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RB
Ramóna Barkóczi
Colleague at Diligent
Pécs, Baranya, Hungary, Hungary
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KD
Kritika D.
Colleague at Diligent
Ireland, Ireland
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SS
Sathriya Sudhan M
Colleague at Diligent
Bengaluru, Karnataka, India, India
View →
Saravanan V
Colleague at Diligent
Bengaluru, Karnataka, India, India
View →
CS
Christopher Shennette
Colleague at Diligent
Toronto, Ontario, Canada, Canada
View →
OW
Orealle Whye
Colleague at Diligent
Baltimore, Maryland, United States, United States
View →
LB
Louis Banfield
Colleague at Diligent
Auckland, Auckland, New Zealand, New Zealand
View →
MC
Michelle Connell
Colleague at Diligent
Ennis, County Clare, Ireland, Ireland
View →
PG
Peter Gould
Colleague at Diligent
New Zealand, New Zealand
View →
ZL
Zoltán Lévai
Colleague at Diligent
Budapest, Budapest, Hungary, Hungary
View →
RB
Ramóna Barkóczi
Colleague at Diligent
Pécs, Baranya, Hungary, Hungary
View →
KD
Kritika D.
Colleague at Diligent
Ireland, Ireland
View →
SS
Sathriya Sudhan M
Colleague at Diligent
Bengaluru, Karnataka, India, India
View →
2 education records
Mukesh Biswas education
Bachelor'S Degree, Aerospace, Aeronautical And Astronautical Engineering, First Class
St Peter'S University
High School, Science, First Class
Army School Barrackpore
FAQ
Frequently asked questions about Mukesh Biswas
Quick answers generated from the profile data available on this page.
What company does Mukesh Biswas work for?
Mukesh Biswas works for Diligent.
What is Mukesh Biswas's role at Diligent?
Mukesh Biswas is listed as Technical writer @Diligent at Diligent.
What is Mukesh Biswas's email address?
AeroLeads has found 1 work email signal at @ellucian.com for Mukesh Biswas at Diligent.
Where is Mukesh Biswas based?
Mukesh Biswas is based in Bengaluru, Karnataka, India while working with Diligent.
What companies has Mukesh Biswas worked for?
Mukesh Biswas has worked for Diligent, Ibm, Ellucian, L&T Technology Services, and Capgemini.
Who are Mukesh Biswas's colleagues at Diligent?
Mukesh Biswas's colleagues at Diligent include Saravanan V, Christopher Shennette, Orealle Whye, Louis Banfield, and Michelle Connell.
How can I contact Mukesh Biswas?
You can use AeroLeads to view verified contact signals for Mukesh Biswas at Diligent, including work email, phone, and LinkedIn data when available.
What schools did Mukesh Biswas attend?
Mukesh Biswas holds Bachelor'S Degree, Aerospace, Aeronautical And Astronautical Engineering, First Class from St Peter'S University.
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