Mukesh Das Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Diagnosing and troubleshooting Issues for Apple Hadoop and Kubernetes infrastructure performing admin tasks such as troubleshooting pods, deployments, services and cluster maintenance.Resolved malfunctions with systems and programs through troubleshooting.Evaluated and adopted new technologies to address changing industry needs.Resolved trouble tickets to reduce backlogs.Developed and provided technical solutions for day-to-day operations.Delivered in-depth training, imparting knowledge of best practices to peers.Completed reports detailing network and systems performance and downtime issues.Resolved issues and escalated problems with knowledgeable support and quality service.Worked with users to determine areas of technology in need of improved usability.Planned and implemented upgrades to system hardware and software, resulting in high stability.Optimized system security and performance with proactive changes .Optimized system security and performance with proactive changes such as SElinux.

Bangalore

Gate Gourmet is the leading global provider of airline catering solutions and provisioning services for airline. We are supporting for this Catering Exchange portal project in Airline catering module and flight schedule application. Based on client requirement data upload and restore , upgration of application, testing in UAT for new features and move to production. The project is fully software based java platform Application with technology like MySQL,linux,SAP.

Bengaluru, Karnataka, India

To provide solutions to the cloud platform operation teams for creating transparency and maintaining operational efficiency by building automation jobs using tools, stored procedures and provide solutions adhering to problem management and change management incident management•Efforts reduction by automating the manual tasks in the ITIL Process by designing andimplementing several jobs based on tools, dashboards and analytics•Designing and planning the environment building activities for new clients with capacity planning.•Design and plan the system and web based applications on cloud servers and have maintenance plan for the same.•Planning and implementing new changes and automation , adhering to change management life cycle.•Defined and Designed process Framework to create transparency against Time to Repair in theIncident management life cycle.