Mukesh Kumar Email & Phone Number

Chandigarh, India

Greater Noida

Ernakulam, Kerala, India

Working with the manager, promoting and marketing the business, making improvements and developing the business to deliver on food and beverages budgets whilst ensuring standards of service are maintained to a high level of excellence. This has included reporting to senior management on the insights into financial aspects of the operation as well as sharing same with team for motivational purposes to help them personally excel and support team performance. I have total control over cash… Show more Working with the manager, promoting and marketing the business, making improvements and developing the business to deliver on food and beverages budgets whilst ensuring standards of service are maintained to a high level of excellence. This has included reporting to senior management on the insights into financial aspects of the operation as well as sharing same with team for motivational purposes to help them personally excel and support team performance. I have total control over cash handling and sales transactions processes to ensure accurate records are maintained and sales reconciled at the end of each service. Maintain oversight on stock levels to maximise margin, minimise waste and eliminate risk of theft. Leading a large team and managing the day to day running of the busiest and most profitable restaurant in the hotel. Undertaking responsibility to ensure the team value customer service and exceed customer expectations, keeping them focused and up to date with relevant business matters. My management style has created a highly motivated and committed team through effective recruitment, continual training and development of staff potential maximising performance and creating a great place to work. Standards are underpinned by ensuring compliance with licensing, food safety, hygiene, health and safety statutory and regulatory requirements. My work also includes facilitating and playing a key role in performance management processes.Other duties have included oversight of the banqueting function for the hotel, planning menus, coordinating food service between the kitchen and banqueting service staff as well as inspecting set ups and ensuring banquets follow event schedules. Liaising with the hosts and working closely with them to ensure their events are a memorable experience. Show less

Chandigarh Area, India

"Best North Indian in the Fine Dining Category” award at the Times Food Awards in 2017". My role as executive at the award winning The Lalit Chandigarh contributed towards the luxury experience for our guests over a broad range of conferencing and banqueting facilities as well as six fine dining categories on a 24 / 7 basis. I developed and applied my knowledge of opera, symphony and my expertise led to becoming the only executive to lead an Indian speciality restaurant without any… Show more "Best North Indian in the Fine Dining Category” award at the Times Food Awards in 2017". My role as executive at the award winning The Lalit Chandigarh contributed towards the luxury experience for our guests over a broad range of conferencing and banqueting facilities as well as six fine dining categories on a 24 / 7 basis. I developed and applied my knowledge of opera, symphony and my expertise led to becoming the only executive to lead an Indian speciality restaurant without any manager. This responsibility included estimating consumption, forecasting and maintaining inventory, controlling costs and minimising waste. Prepared restaurant performance reports for the food and beverage manager and made recommendations for improvement.Proactively supported and collaborated with other executives, organising and supervising shifts. Monitoring performance and compliance with standards of food safety and hygiene with the team and proactively nurtured a positive work environment to keep them upbeat and productive. Proactively led on customer engagement and managed customer complaints effectively. It is here, that I was given the chance to learn, grow and develop my career in a work environment that encourages diversity, empowerment and continually improves industry standards. Show less

Chandigarh Area, India

Reporting into the food and beverages manager, my main purpose in this role was to lead by example, promote standards with associates, train and motivate them to sustain excellence of service to a high level for business and leisure travelers staying at the hotel. Working in the food and beverages division of the business, I was leading a large team of general service associates to deliver high quality guest experiences in the restaurants, conferencing and banqueting suites. Responsibilities… Show more Reporting into the food and beverages manager, my main purpose in this role was to lead by example, promote standards with associates, train and motivate them to sustain excellence of service to a high level for business and leisure travelers staying at the hotel. Working in the food and beverages division of the business, I was leading a large team of general service associates to deliver high quality guest experiences in the restaurants, conferencing and banqueting suites. Responsibilities included enforcement of policies, procedures and records management, adhering to work schedules and ensuring high standards of hygiene and cleanliness. Show less

New Delhi Area, India

Responsible for providing excellent and consistent levels of service in food and beverages. Sustaining a high standard of service that was courteous, professional, efficient and flexible to maximise guest satisfaction. Developing and applying my exceptional interpersonal skills helped to lead by example for the general service associates working with me. Developed my skills in food and beverages management, learning upselling techniques and leading on increasing sales revenue.

Jaipur Area, India

My role as GSA was working within the exquisite 5-star hotel with a world-renowned reputation for highest standards of luxury. Working in the restaurants serving delicacies of royal Indian cuisine and the finest contemporary Italian cuisine. Serving the finest cuisines, speciality beverages, cocktails and luxury cigars and developing extensive knowledge about the food and beverages on offer. My role was diverse, working in all restaurants, private dining rooms and banqueting suites often… Show more My role as GSA was working within the exquisite 5-star hotel with a world-renowned reputation for highest standards of luxury. Working in the restaurants serving delicacies of royal Indian cuisine and the finest contemporary Italian cuisine. Serving the finest cuisines, speciality beverages, cocktails and luxury cigars and developing extensive knowledge about the food and beverages on offer. My role was diverse, working in all restaurants, private dining rooms and banqueting suites often providing romantic dining experiences and exuberant wedding celebrations. Delivering the highest standards of service to international clientele, with discipline, dexterity and flair. Show less