Mukesh Kumar Email & Phone Number

Jaipur, Rj, In

ISP: TCL, AIRTEL Client: MCX Environment: Hardware Maintenance, Link monitoring, Commissioning Scope: Responsible for provide 24*7 support to client and quick response on down calls and Hardware failure calls. Coordinate with ISP on link failure and new commissioning. Responsible for close NOC tickets in Remedy.

D-Link Router—DRO250iRAD—ASM-31, ASM-20, HTU E-1, ASM-i52Atrie – WS 4000 & 3000Hardware Knowledge: Windows operating System installation & troubleshooting.Windows server 2003 standard installation, Raid configuration.Functional: Project Management Communicating with business users to gather requirement specs, scoping the project.Selecting appropriate technologies for development approach. Monitoring development activities and timely risk assessment and mitigation. Managing & providing technical guidance/support to the project team. Delivering & implementing the project as per scheduled milestones. Designing, implementing, planning, configuring & commissioning new networks.NetworkingConfiguring Cisco Routers for LAN & WAN Routing.Installing CISCO routers.Configuring Access List on Router to provide bounded access to the network.Troubleshooting of H/W & N/W Problems of Users.Providing N/W related Issue support to Clients through Remote Login.Maintaining online connection through routers; Customer Relationship Management Interacting with new & existing customers, understanding & proposing solutions in meeting their current networking requirements through proposals. Improving Customer Relations through regular feedback, assisting customers in budgeting for & planning their networks for the next year and provided maintenance and support 24 X 7.; 500+ CBS branches and ATM Network Management in all over Rajasthan; ISP: BSNL, HCL, TULIP, AIRTEL

30 new lease lines commissioning with back-up ISDN in all over Rajasthan; Network commissioning/ ISP: BSNLScope: The project involved commissioning New MPLS link with Back-up ISDN. Configuration of all type of leased line modem depending on the data rate as required by Citifinancial.32 new lease lines commissioning with back-up ISDN in all over; Network commissioning/ ISP: BSNLScope: The project aimed at commissioning new point-to-point link with Back-up ISDN & configuration of all type of leased line modem depending on the data rate as required by Citifinancial.Network management of ICICI Bank Ltd in all over Rajasthan region

B.A

Cisco ID CSCO11698228

12Th