Mukesh Kumar Email & Phone Number

New Delhi, Dl, In

Noida, Uttar Pradesh, India

As a family of NOC SUPPORT ENGINEER, We have worked 24*7 to support our organisation businesses running smoothly.1) Our day to day task is to monitor all business with the help of our in-house monitoring tools.2) Escalate all incidents with the help of an incident management tool, Putting our initial findings with the help of New Relic Tool.3) Our every task is assigned to Jira Ticketing Tool and we have done this task before SLA breach time and confirm to end user.4)We are using the Jenkins Tool to install, restart and push the auto-user key along with devops team.5) We have involved in vm related issue like Memory ballooning, increasing vm cpu Memory, checking karnel panic issue, changing root password, hung task and all 6) If we got any vm in the uptime alert section in our monitoring tool than we have proper send initial finding so that project owner got help to close RCA on time 7) In case of domain down, we have joined the Google meet link and share our initial findings with the help of monitoring tool and New Relic Tool. 8) Raising Tickets to Akamai support Team as per requirement to the CDN team.We have also included in Cache purge task as ticket raised by development team.9) Creating a Pending Problem sheet every day and assigning each task to responsible SRE, Managers and development Team to share your findings to each task so that we can minimise process gap.10) Some cases we are automating task so that we can utilise our time to monitor business.11) Applying log rotation on each server service to minimise the day to day space alert issue.

Delhi, India

Working as a project of www.nic.in as third party company CMS COMPUTER LTD.

137,Udyog Vihar Phase 1 Gurgaon Haryana

In C1 India Pvt. Ltd. I am responsible for 1) Configuring and monitoring Linux based server. 2) Packages install and updating Packages through CLI. 3) Troubleshooting not working services. 4) Useradd ,Groupadd and root Permission to User. 5) Taking backup of data with the help of rsync/dump command and scheduling job with the help of crontab. 6) Webserver's installation and configuration. 7) build deployment on servers. 8) SSL Deployment on servers. 9) Managing Hypervisors like CItrix and OVM. 10) Day to Day issues kernel panic, boot error , I/o error , root password Change. 11) server secure -- ssh port change , firewall enable and Active and Patches update. 12) Shipping Log to Development Team. 13) Lun Creation Through Nas Storage and attaching Lun to VM's. 14) Manage sophos firewall for inhouse use.

Bachelor Of Technology - Btech, Electrical And Electronics Engineering, 66.8

Activities and Societies: Cricket

Bachelor Of Technology - Btech, Electrical And Electronics Engineering, 66.8

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, 68%