Mukesh Kumar

Mukesh Kumar Email and Phone Number

Salesforce Senior Developer @ ITC Infotech
bangalore, karnataka, india
Mukesh Kumar's Location
West Bengal, India, India
About Mukesh Kumar

At Itcinfotech, my focus as a Senior Salesforce Developer extends beyond code to leading innovative solutions that enhance operational excellence. With expertise in Agile development and a Certified ScrumMaster, my role involves guiding teams through complex Salesforce integrations and ensuring high user satisfaction. Our efforts are marked by a commitment to resolve issues within SLA parameters and to drive continuous system improvements.Previously, as an Application Lead for Tata Consultancy Services, I honed my skills in managing support models and developing robust technical solutions. My approach is anchored in a deep understanding of business needs, translating them into effective Salesforce strategies that maintain service levels of the highest industry standards. The team and I take pride in our ability to foster a collaborative environment, empowering us to deliver process efficiencies and optimize costs.

Mukesh Kumar's Current Company Details
ITC Infotech

Itc Infotech

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Salesforce Senior Developer
bangalore, karnataka, india
Website:
itcinfotech.com
Employees:
9487
Mukesh Kumar Work Experience Details
  • Itc Infotech
    Senior Salesforce Developer
    Itc Infotech Jul 2024 - Present
    Kolkata, West Bengal, India
  • Tata Consultancy Services
    Salesforce Sales Cloud (Ams ) Application Lead And Scrum Master
    Tata Consultancy Services Jul 2021 - Sep 2024
    India
    Client: Neles (Now Valmet)Role: Application Lead Key Deliverables:• Accountable for ensuring L1 & L2 issues are solved within SLA .• Suggesting client about new ideas and impovement as part of Continues System Improvement (CSI)• Training and guideing team members on application .• End to end knowledge of application's business and architcture .• Hands on knowledge of Apex code, Flow , Process builder, Triggers , LWC , and other development and admin activity in salesforce.• Guideing team on handling and creating KB articles.• Salesforce Admin and Developer certified • Salesforce Sales cloud consultant
  • Tata Consultancy Services
    Scrum Master
    Tata Consultancy Services Jul 2020 - Jun 2021
    India
    Key Deliverables:• Accountable for ensuring Scrum team follows Agile methodology and Scrum framework• Successfully engaged in gamut of tasks encompassing – providing Scrum coaching; promoting Scrum values within the center; reporting on Sprint activity to senior management; delivering Azure/Tableau by the Agile delivery teams; spearheading offshore team and so on• Key role involvement in planning project delivery; define/maintain/update the Program / Scrum of Scrum metrics as well as dependencies/risks program board to safegaurd transparency in communications to stakeholders and teams• Efficiently interacting with Program Delivery Managers/Product Owners to assist with the backlogs’ health assessment and enrichment• Active role in array of tasks such as - assisting with quarterly roadmap planning sessions; encouraging Agile behaviors; reinforcing practices/norms/ceremonies and supporting the overall Scrum team performance• Engaged in migrating Waterfall project to Scrum framework; assisting product owner in writing & optimizing user stories; facilitating Scrum ceremonies; meeting for Sprint planning/review and retrospective meeting• Played an integral role in – formulating project estimation report/resource planning report;
  • Tata Consultancy Services
    Senior Developer And Team Lead And Scrum Master
    Tata Consultancy Services Oct 2014 - Jun 2020
    United States
    As a team lead I have experience in managing team at offshore from onsite. I have been involved indiscussion with business analyst to understand requirement and ensured in their implementation. I have also been in resolving UAT and production issues of application. I have been coordinating with other team members to resolve issues. As scrum Master , I have ensure Scrum is followed within team .Involved in all scrum ceromonies Sprint Planning ,Daily Stand-up ,Sprint Review ,Sprint Retrospective . Guided team on story estimation , helped product owner in Sprint Backlog Refinement, created burn down \up chart,trained the team on scrum , helped the organization in migrating from water fall to scrum .As a developer I have worked in Delphi and SQL/oracle/VB dotnet . On project like loan Mortgage Loan Origination , Private level Cards , Migration of Pascal application to Java and vb dotnet to Salesforce.Also I have fixed and verified bugs. I have been regularly involved in Client discussions and user trainings. This helped me in gathering a good knowledge of US banking system I have successfully implemented process and regulatory compliance in the applications and modules worked on I am process oriented with strong analytical capability and interpersonal skills
  • Tata Consultancy Services
    Developer
    Tata Consultancy Services Jan 2010 - Sep 2014
    India
    In this period I have worked in CFI team in LPM application . LPM is a loan origination application forMortgage banking. The application require good knowledge of Delphi \PLSQL and loan originationsystem . I have worked in migration and regulatory projects like Exstream Migration and regulatoryprojects like RESPA phase I & II, RESPA 2 priority 1, Dodd Frank I (TILA changes), Dodd Frank II (LOComp Changes), ULDD MISMO changes, HAR AVM changes etc. My responsibility included :Coordination and managing Offshore team, Client discussion on project activity, Requirement Analysis,Planning, Designing, Developing, Testing and Implementation of various modules and Implementation of various enhancements
  • Tata Consultancy Services
    Trainee
    Tata Consultancy Services Oct 2009 - Jan 2010
    India
    During training period received training in VB dot net , C sharp , PL SQL . Also created small social networking project as part of training assignment .

Mukesh Kumar Education Details

Frequently Asked Questions about Mukesh Kumar

What company does Mukesh Kumar work for?

Mukesh Kumar works for Itc Infotech

What is Mukesh Kumar's role at the current company?

Mukesh Kumar's current role is Salesforce Senior Developer.

What schools did Mukesh Kumar attend?

Mukesh Kumar attended Birla Institute Of Technology, Mesra, St. Columba's College, Hazaribag, D.a.v Hazaribag, Jharkhand, D.a.v Public School, Jehanabad,bihar.

Who are Mukesh Kumar's colleagues?

Mukesh Kumar's colleagues are Shintaro Mardos, Charan Kumar, Pasupathi V, Bat Bat, Jayaram G, Imran Inamdar, Kumaragurubaran Kannan.

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